Event Coordinator Job at Legends Global (Jekyll Island)

Job Description

Provides professional client service and support in the planning, organization and coordination of events within Jekyll Island Convention Center and monitors the logistics of these events. The Coordinator handles all tasks from the time the events are turned definite through the conclusion of the event and becomes the main means of communication between the client and the internal departments within Jekyll Island Convention Center.

Job Responsibility

Ensures successful event coordination activities by monitoring events, maintaining close contact with clients and staff to ensure successful service level are achieved
Meets with client groups to plan and organize assigned meetings and/or events
Assists Sales Department with Site Tours for potential clients
Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
Prepares cost estimates and monitors final billing
Provides clear, concise and timely communication of detailed requirements to operational departments
Serves as primary liaison between clients and facility departments
Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows up on all client requests, concerns and problems
Ensures event operational functions are maintained including: inventory, services and workflow
Attends appropriate planning, organization and other event and facility meetings in support of facility operations
Serves as manager on duty as required. (Evenings and Weekends)
Maintains the proper image and generates positive public relations with patrons and staff
Prepares daily directions and room signage for events
Works extended/irregular hours including evenings, weekends and holidays as needed
Other duties as assigned
Addressing complaints and resolving problems

Requirements

Bachelor's degree from accredited four-year college or university in hospitality, business or related field preferred
One (1) to three (3) years related experience and/or training event coordination or meeting planning
or equivalent combination of education and experience
Customer service experience is required
Demonstrate knowledge in industry terminology, facility capabilities, operational procedures, event coordination and event-related services
Demonstrate the principles and techniques of supervision, budgeting and other administrative duties
Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations
Experience managing multiple priorities and working independently
able to multi-task in a fast-paced environment while meeting deadlines and remaining productive and professional
Know basic accounting
Handle multiple tasks simultaneously
Operate portable radio and standard office equipment including copier
Follow oral and written instructions and communicate effectively with other in both oral and written form
Organize and prioritize work to meet deadlines with special attention to detail
Work effectively under pressure and/or stringent schedule and produce accurate results
Work independently, exercising judgment and initiative
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
Be licensed and insured to operate a motor vehicle in the United States
Required to speak and understand basic English well enough to converse with customers, supervisors, and employees
Effective communication, interpersonal and organizational skills required computer skills
Operate a personal computer using Windows, Microsoft Office software, event software and booking software

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Event Coordinator

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