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The Part Time Event Coordinator and Membership Support role helps bring the Onyx Club experience to life. This position supports member events, assists with onboarding and communications, and provides day-to-day administrative help to keep operations running smoothly. Working closely with the Director of Fitness, this role plays an important part in creating welcoming, well-organized experiences that make members feel connected to the club and excited to participate.
Job Responsibility:
Assist in coordinating Onyx Club social, wellness, and fitness events, including workshops, classes, special programs, and member gatherings
Support event logistics such as room setup, vendor coordination, supplies, signage, registration tracking, and post event follow up
Work onsite during scheduled events to ensure a smooth and welcoming member experience
Assist with event promotion and communication in collaboration with leadership and marketing teams
Track attendance and gather feedback to support future programming improvement
Provide administrative support for membership operations under the direction of the Director of Fitness
Assist with member onboarding, account setup, updates, and documentation
Respond to general membership inquiries in a timely and professional manner
Support membership communications related to programming, events, and operational updates
Maintain organized digital and physical files related to memberships, waivers, and event records
Serve as a friendly and professional point of contact for members both in person and electronically
Provide light administrative assistance including scheduling coordination, data entry, reporting, and supply tracking
Assist with maintaining event calendars and membership records
Support inventory management for event materials and club supplies
Uphold Onyx Club service standards, confidentiality practices, and brand presentation
Collaborate cross functionally with other departments as needed to support club initiatives
Requirements:
Prior experience in event coordination, hospitality, or fitness preferred
Strong organizational skills with excellent attention to detail
Exceptional interpersonal and communication abilities
Comfortable working in a highly member-facing role
Ability to multitask, prioritize effectively, and adapt to changing needs
Proficiency with basic office software and scheduling tools
Professional appearance and demeanor consistent with a fitness center environment
Ability to maintain discretion when handling member information
Availability to work a flexible schedule, including evenings and weekends for events
Ability to stand and walk for extended periods during events or shifts
Ability to lift and carry up to 25 pounds for event materials and supplies
Ability to bend, reach, and assist with setup and breakdown of event spaces
Ability to work in a fast-paced environment while maintaining composure and professionalism
Visual and auditory ability to interact effectively with members and staff