Event Coordinator

• Coordinating the operations and logistics of each event in your City including transportation of equipment to and from the venue
• Liaising with artists and suppliers, negotiating the best rate for multiple bookings
• Creating schedules and advancing key documents to all suppliers and venues staff
• Booking and training staff for all events through our agency staffing partner
• Attending weekly project updates with the Project Manager and Associate Producer to review, action and implement important production details, event reviews and policy procedures
• Overseeing inventory for storage solutions
• Ensuring Event and Incident Report forms are filled in (or ensuring the onsite EM has done so)
• Research and attending site visits for potential venues to expand in your city
• Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given)
• Managing scheduled event timings as the main POC onsite
• Implementing new or amended production details, company policies and procedures
• Dealing with customer queries and complaints
• Filling in Event / Incident Report forms
• Encouraging high performance and implementing improvements with in your team
• Providing photographs and feedback after each event to your Project Manager
• Representing both the Fever and Candlelight brand fully through professional communication and management
• acting as the main customer service representative at every event

• 2+ years of experience in event management and/or a relevant degree (preferred)
• Interest and passion for live music and organizing events
• Exceptional customer service skills
• Experience leading an on-site team
• Strong problem-solving skills
• Good ability to work in a pressured environment

Knowledge of AV and PA systems (desirable)