Event Concierge Job at Marriott Bonvoy (Chicago)

Event Concierge

Enter and retrieve information contained in computer databases using a keyboard,...

Location

United States , Orlando

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail, including date stamping and distributing incoming mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation

Job Responsibility

Ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

Fulltime

Event Concierge

The Event Concierge is responsible for overseeing the operations, sets, and move...

Location

United States , Westlake

Salary:

18.80 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Previous guest or customer service experience required
1 year of administrative experience preferred
Experience in the hospitality industry preferred
Strong computer skills
Proficient in Microsoft Excel, Outlook, and Word
Microsoft Teams, OneNote, and PowerPoint experience desirable
Knowledge of Event, Sales, and Catering systems preferred
Infor experience desirable

Job Responsibility

Ensure logistics are in place and executed for meetings
Oversee Program “Turn” Activities and ensure smooth programmatic flow
Provide Room and AV orientations as needed
Assist with movement and placement of conference materials, along with pre- and post-event prepping, shipping, and storing
Act as a resource, supporting the efforts of the Event & Meeting Managers
Confirm break, meal, reception, and special event timing, as needed
Ensure that all meeting changes are vetted, communicated, executed, and tracked for historical purposes

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Awesome Employee Focused Culture with many Associate Events
Closed many weekends and most holidays - 10 days of holiday pay
Up to 14 Vacation & Sick days per year

Fulltime

Event Concierge

Event Concierge position at The Ritz-Carlton Key Biscayne Miami. The role involv...

Location

United States , Key Biscayne Miami

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required
Ability to read and analyze banquet event orders
Ability to respond to and fulfill special banquet event arrangements
Ability to follow all company and safety policies
Ability to report accidents and unsafe conditions
Ability to complete safety training
Ability to maintain professional uniform and appearance

Job Responsibility

Meet group coordinator/host(ess) prior to functions and make introductions
Ensure all arrangements are agreeable
Read and analyze banquet event order to gather guest information
Determine proper set up, timeline, specific guest needs, buffets, action stations
Respond to and try to fulfill any special banquet event arrangements
Follow up on special banquet event arrangements to ensure compliance
Welcome and acknowledge all guests according to company standards
Thank guests with genuine appreciation
Perform other reasonable job duties as requested by Supervisors

What we offer

Chance to be proud of the work you do and who you work with
Opportunity to learn and exemplify Gold Standards (Employee Promise, Credo, Service Values)
Join a portfolio of brands with Marriott International
Do your best work
Begin your purpose
Belong to an amazing global team
Become the best version of you

Fulltime

Event Concierge

Meet group coordinator/host(ess) prior to functions, make introductions, and ens...

Location

United States , San Antonio

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc
Respond to and try to fulfill any special banquet event arrangements
Follow up on special banquet event arrangements to ensure compliance
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets

What we offer

Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being
True camaraderie with a diverse group of co-workers
Being part of a community

Fulltime

New

Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...

Location

Mexico

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Fulltime

New

Concierge Associate

Respond to guest requests for special arrangements or services (e.g., transporta...

Location

India , Gurgaon

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Fulltime

New

Retail Trainee Manager

Location

United Kingdom , Trowbridge

Salary:

29080.48 GBP / Year

Majestic Wine Warehouses Ltd.

Expiration Date

June 26, 2026

Requirements

Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
You can prioritise and strategically problem solve in high pressure environments
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications
Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points

Job Responsibility

Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities
Continuously identify opportunities to make improvements which will optimise the operational running of the store
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training
Take ownership of your own development, utilising the support and resources available

What we offer

Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities
Fantastic incentives that take you around the world to explore our different vineyards
A contributory Company Pension Plan
Life Assurance (Worth 2 times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays
Invites to wine tasting events
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

Fulltime

!

New

Retail Trainee Manager

As a Majestic Trainee Manager you will embark on a 12 month development programm...

Location

United Kingdom , Twickenham

Salary:

Not provided

Majestic Wine Warehouses Ltd.

Expiration Date

June 26, 2026

Requirements

Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
You can prioritise and strategically problem solve in high pressure environments
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications
Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points

Job Responsibility

Drive store performance by maximising sales opportunities
Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings
Sell the story not the Discount
Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store
From delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities

What we offer

Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities
Fantastic incentives that take you around the world to explore our different vineyards
A contributory Company Pension Plan
Life Assurance (Worth 2 times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays
PLUS invites to wine tasting events
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

Fulltime

!

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