Event Concierge Job at Marriott Bonvoy (Chicago)

Office Coordinator & Concierge

Are you passionate about client service and creating memorable experiences? Our ...

Location

United Kingdom , City of London

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Educated to degree level or equivalent
A friendly, personable, professional, team player, with a passion for customer service
Previous experience within a similar role is desirable
Excellent organisational and communication skills
The ability to multitask effectively in a fast paced environment
A proactive attitude and willingness to go the extra mile

Job Responsibility

Warmly greet and assist members and guests upon arrival into the building and events
Provide exceptional customer service, dealing with any inquiries and resolving issues promptly
Manage bookings for events, meetings, and spaces within the hall
Collaborate with the events team to ensure seamless execution of all activities
Uphold security protocols and ensure the safety of guests and staff
Share knowledge about the organisation and its offerings to enhance member experience
Support the senior team with maintenance and facilities duties
Daily administrative and secretarial tasks, to support the wider team

What we offer

Be part of a modern organisation that values education and philanthropy
Based in the heart of the City, in a historical site, close to Bank tube station
Enjoy a supportive and collaborative work environment, working closely with a passionate and like-minded talented team
Opportunities for professional development and career growth
Competitive salary and benefits package

Fulltime

Office Coordinator & Concierge

Are you passionate about client service and creating memorable experiences? Our ...

Location

United Kingdom , City of London

Salary:

45000.00 - 48000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Educated to degree level or equivalent
A friendly, personable, professional, team player, with a passion for customer service
MUST have previous high-end/luxury hospitality experience
Excellent organisational and communication skills
The ability to multitask effectively in a fast paced environment
A proactive attitude and willingness to go the extra mile

Job Responsibility

Warmly greet and assist members and guests upon arrival into the building and events
Provide exceptional customer service, dealing with any inquiries and resolving issues promptly
Manage bookings for events, meetings, and spaces within the hall
Collaborate with the events team to ensure seamless execution of all activities
Uphold security protocols and ensure the safety of guests and staff
Share knowledge about the organisation and its offerings to enhance member experience
Support the senior team with maintenance and facilities duties
Daily administrative and secretarial tasks, to support the wider team

What we offer

Be part of a modern organisation that values education and philanthropy
Based in the heart of the City, in a historical site, close to Bank tube station
Enjoy a supportive and collaborative work environment, working closely with a passionate and like-minded talented team
Opportunities for professional development and career growth
Competitive salary and benefits package

Fulltime

Concierge Events Partnership Executive

The Events Partnership Executive will support the development and delivery of a ...

Location

United Kingdom , London

Salary:

Not provided

Fortnum & Mason

Expiration Date

Until further notice

Requirements

Excellent planning, organisational, and time-management skills, with the ability to manage multiple priorities and deadlines simultaneously
Exceptional attention to detail, ensuring accuracy and high standards across all aspects of work
Proven experience in planning, coordinating, and delivering events from concept through to execution
Highly motivated, proactive, and results-driven, with a strong desire to succeed both individually and as part of a team
A genuine passion for the brand, with the ability to act as a brand ambassador at all times
Strong interpersonal, written, and verbal communication skills, with demonstrable customer-facing experience
Commercially aware and sales-focused
High level of computer literacy, with advanced proficiency in Microsoft Excel
Strong understanding of the premium/luxury marketplace and the expectations of high-value customers
Full UK driving licence and use of own vehicle

Job Responsibility

Provide comprehensive operational support across the full event lifecycle, from initial partnership agreements and planning through to on-site delivery and post-event wash-up
A highly functional operationally, proactively identifying potential risks or issues before they arise and ensuring robust contingency plans, logistics, and resources are in place to resolve challenges swiftly and effectively
Develop, implement, and continuously improve operational protocols, processes, and ways of working
constructively challenge thinking, decisions, and established processes to drive efficiency, quality, and best practice
Serve as the primary on-site representative and “Face of Fortnum’s” at events, confidently engaging with customers, clients, partners, and stakeholders while upholding brand values, service standards, and reputation at all times
Demonstrate exceptional organisational, time management, and project management capabilities, ensuring multiple workstreams are prioritised and delivered accurately, on time, and to a consistently high standard
Take full end-to-end ownership of assigned projects, working autonomously while remaining accountable for planning, execution, delivery, and evaluation of outcomes
Coordinate operational aspects of event delivery, collaborating closely with internal teams and external suppliers to ensure seamless execution, clear communication, and alignment to agreed objectives
Ensure all operations are executed with sustainability at the forefront of our thinking
Management of day-to-day administrative duties

What we offer

A competitive salary
Annual discretionary bonus
A generous store and restaurant discount
A subsidised staff restaurant which uses Fortnum’s ingredients
25 days paid holiday (plus bank holidays) a year and an extra day off for your birthday
Excellent pension scheme
Invitation to our annual staff party
Additional annual leave and incredible gifts once you’ve been with us for 5 years

Fulltime

Events Concierge

Meet group coordinator/host(ess) prior to functions, make introductions, and ens...

Location

United States

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc
Respond to and try to fulfill any special banquet event arrangements
Follow up on special banquet event arrangements to ensure compliance
Follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets

What we offer

Flexible Schedule

Fulltime

Workplace Coordinator

We are looking for a dedicated Workplace Coordinator to join our team in Houston...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in scheduling and calendar management
Strong communication skills, including the ability to handle inbound calls professionally
Demonstrated ability to coordinate events and manage logistics effectively
Experience in providing concierge services or similar customer-focused roles
Previous experience as a receptionist or similar front-facing position
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Familiarity with workplace operations and administrative tasks
High level of organization and attention to detail

Job Responsibility

Manage schedules and calendars to optimize team efficiency and ensure timely coordination
Handle inbound calls with professionalism and provide accurate information or direct inquiries to the appropriate team members
Organize and oversee workplace events, ensuring smooth execution and attention to detail
Deliver high-quality concierge services to employees and visitors, addressing needs promptly and effectively
Serve as a part-time receptionist, welcoming guests and maintaining a positive first impression of the workplace
Provide administrative support for leave of absence coverage, ensuring continuity in workplace operations
Collaborate with team members to streamline processes and enhance workplace functionality
Maintain a clean and organized office environment to promote productivity and comfort
Assist in troubleshooting and resolving minor issues that arise in the workplace
Ensure compliance with workplace policies and standards in all activities

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Senior Workplace Ambassador

In this role, you will be responsible for delivering exceptional client experien...

Location

United Kingdom , Canary Wharf, East London

Salary:

38000.00 - 40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Recognised knowledge in hospitality or workplace experience
Ability to collaborate with diverse teams – lead by example
respectful, cooperative, accountable
Ability to quickly adapt to new devices, technology, and applications
Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)

Job Responsibility

Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback
Recognize opportunities in the workplace experience and create programming to reduce friction for client employees
Ensure Experience/Ambassador Services are executed in a manner consistent with SLA’s, standard processes, professional brand image and compliant with applicable local laws
Lead, manage, equip and inspire a team of Ambassadors to consistently deliver high-touch customer service
Leadership responsibilities include managing, onboarding, timekeeping, delegating, scheduling, coaching, and teambuilding
Empowered to make operational adjustments as necessary, develops and documents standard operating procedures
Briefs leadership on key local developments and seizes opportunities to play a role in execution of client workplace strategy
Supports data collection, analysis, and reporting to ensure alignment with client's goals and objectives
Achieve and exceed goals including performance goals, team goals, and client’s goals and objectives
Carries culture card as a tangible representation of values, standards, and principles

What we offer

Excellent Benefits
Pension
Heal (likely typo for Health)

Fulltime

Guest Services Ambassador

The Guest Service Ambassador delivers exceptional front-of-house hospitality, cr...

Location

Australia , Melbourne

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Corporate office experience
hospitality or retail background advantageous
proven exceptional service delivery in fast-paced environments with strong problem-solving abilities
highly organised with effective prioritisation, multitasking, and project management capabilities
friendly, collaborative team player with willingness to exceed expectations

Job Responsibility

Reception & Guest Services – Deliver first-class front-of-house service, manage visitor registrations, and provide concierge support
Event & Meeting Support – Coordinate room bookings, assist with event setup, and maintain meeting spaces to high standards
Systems & Compliance – Operate visitor management systems and ensure all processes meet Security and Health & Safety protocols
Facilities Management – Maintain show-ready reception areas, manage mailroom operations, and support general facilities requests

Fulltime

Guest and Workplace Experience Receptionist

The Guest and Workplace Experience: Receptionist is responsible for delivering e...

Location

France , Paris

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proficient in both French and English
Prior relevant experience in hospitality, facility/property management, operations and/or knowledge of commercial real estate, preferred
Exceptional customer service skills and professionalism with a passion for hospitality
Adept at multitasking and able to manage multiple projects effectively in a fast-paced environment
Open and have good communication skills
Proficient with Microsoft office and have an interest in technology
Adaptable to work to requests and projects that may vary from day to day

Job Responsibility

Provide a warm, courteous and prompt welcome to all those entering the reception area
Ensure security procedures for your building are followed by all entering through reception
Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace
Execute Guest services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
Support routine walkthroughs and assessments of the workplace delivery when required to ensure adherence with service level agreements
Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
Strive to continually improve experience service performance
Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
Work with account and client stakeholders to organise, host, and operationalise key engagement events within the assigned client location to enhance experience
Work in accordance with health and safety measures and promoting a culture of safety amongst colleagues, contractors and vendors

Fulltime

Event Concierge

Marriott Bonvoy

Location:
United States , Chicago

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 03, 2026

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