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White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As an Event Concierge, you will ensure exceptional event experiences by anticipating needs, coordinating details, and delivering outstanding service to planners and guests.
Job Responsibility:
Greet meeting/event planners in their meeting room to review agendas and timelines to ensure complete satisfaction
Check each meeting room for accuracy of set-up according to Banquet Event Orders (BEO) prior to event
Follow the Event Concierge checklist each day for each meeting room and submit to the supervisor
Attend and participate in daily BEO meetings (when required), daily team Stand-Up meetings, and Pre-Convention meetings for assigned events
Perform other duties as assigned
Requirements:
A passion for delivering the best guest service and experience
Desire to take initiative and self-motivate
Good judgment and problem-solving skills
Ability to lift, carry, or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally, as well as stand and move for extended periods of time
What we offer:
Medical, Dental, and Vision insurance (starting Day 1)
Paid Parental Leave
Vacation/Paid Time Off (PTO) with rollover
DailyPay option
Employee Assistance Program (EAP)
401(k) with company match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth