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As an Event Concierge at Marriott Marquis Houston, your role will focus on ensuring guests receive exceptional hospitality experiences through event coordination and personalized support. Marriott International values diversity, equal opportunities, and fostering a welcoming environment for all associates.
Job Responsibility:
Meet group coordinator/host prior to functions, make introductions, and ensure that all arrangements are agreeable
read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
respond to and try to fulfill any special banquet event arrangements
follow up on special banquet event arrangements to ensure compliance
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information and protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
speak with others using clear and professional language and answer telephones using appropriate etiquette
develop and maintain positive working relationships with others and support team to reach common goals
visually inspect tools, equipment, or machines to identify defects
stand, sit, or walk for an extended period of time or for an entire work shift
move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
move through narrow, confined, or elevated spaces
move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
Requirements:
High school diploma or G.E.D. equivalent
at least 1 year of related work experience
no supervisory experience
What we offer:
Equal opportunity employer
access to training and development opportunities
recognition
holistic well-being focus
diverse work environment
non-discrimination on any protected basis, including disability and veteran status
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