Event Concierge Job at Marriott Bonvoy (Key Biscayne Miami)

Event Concierge

Location

United States , Chicago

Salary:

26.87 - 27.62 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

Job Responsibility

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
Respond to and try to fulfill any special banquet event arrangements
Follow up on special banquet event arrangements to ensure compliance
Follow all company and safety and security policies and procedures
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards

Fulltime

Event Concierge

Enter and retrieve information contained in computer databases using a keyboard,...

Location

United States , Orlando

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Transmit information or documents using a computer, mail, or facsimile machine
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail, including date stamping and distributing incoming mail
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc
Compile, copy, sort, and file records of office activities, business transactions, and other activities
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation

Job Responsibility

Ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

Fulltime

Event Concierge

The Event Concierge is responsible for overseeing the operations, sets, and move...

Location

United States , Westlake

Salary:

18.80 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Previous guest or customer service experience required
1 year of administrative experience preferred
Experience in the hospitality industry preferred
Strong computer skills
Proficient in Microsoft Excel, Outlook, and Word
Microsoft Teams, OneNote, and PowerPoint experience desirable
Knowledge of Event, Sales, and Catering systems preferred
Infor experience desirable

Job Responsibility

Ensure logistics are in place and executed for meetings
Oversee Program “Turn” Activities and ensure smooth programmatic flow
Provide Room and AV orientations as needed
Assist with movement and placement of conference materials, along with pre- and post-event prepping, shipping, and storing
Act as a resource, supporting the efforts of the Event & Meeting Managers
Confirm break, meal, reception, and special event timing, as needed
Ensure that all meeting changes are vetted, communicated, executed, and tracked for historical purposes

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Awesome Employee Focused Culture with many Associate Events
Closed many weekends and most holidays - 10 days of holiday pay
Up to 14 Vacation & Sick days per year

Fulltime

Event Concierge

Meet group coordinator/host(ess) prior to functions, make introductions, and ens...

Location

United States , San Antonio

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
No license or certification required

Job Responsibility

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc
Respond to and try to fulfill any special banquet event arrangements
Follow up on special banquet event arrangements to ensure compliance
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets

What we offer

Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being
True camaraderie with a diverse group of co-workers
Being part of a community

Fulltime

Concierge II- Oilsands Lodge

The Concierge II is responsible for ensuring guest satisfaction by assisting wit...

Location

Canada , Fort McMurray

Salary:

Not provided

Aramark UK

Expiration Date

Until further notice

Requirements

Previous guest services experience required
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organization skills, accuracy, and attention to detail

Job Responsibility

Understand guests needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
Greet and provide customer service to guests while anticipating their needs
Fulfills special requests made by hotel guests and participates in the organization of special events
Arrange events, excursions, transportation etc. upon request from hotel residents
Schedules and assigns daily work assignments the guest services team and oversees completion of tasks
Coordinate guest itineraries, prior to the guest’s arrival, for requests received via phone, fax and e-mail

Group and Events Manager

Executes all allocated Group Events with a seamless turnover from the event mana...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience working within an Events Department or similar environment preferred
Able to attend the daily and/or weekly operations meeting to liaise with the various Operational departments
Understanding of facility management as it relates to Health and Safety, maintenance and operational challenges
Technical aptitude in Delphi, Opera and Marsha
Familiarity in menu planning, food presentation and event service standards
Ability to manage customer budgets
Understands the department P & L statements and manages groups accordingly
Familiarity and knowledge of all departments within the hotel
Effective communications at all levels across the hotel
Presents ideas, expectations and information in a concise, well-organized manner by deadlines set

Job Responsibility

Executes all allocated Group Events with a seamless turnover from the event management team to the operation, ensuring all group events are executed with consistent, high level service throughout the event transaction
Through coordination with Sales, the appropriate hotel support departments, and customer, takes total responsibility for the successful management of assigned in-house groups
Prepares all documentation to the satisfaction of the customer and coordinates all group event details with the appropriate hotel departments
Recognizes opportunities to up-sell to the customer to ensure maximization of revenue opportunities at all times whilst also ensuring all health and safety aspects of the group are monitored
Manages group and event details to ensure high levels of service are achieved to guarantee a successful event
Handles all types of group events, which will include a number of very complex group events allocated at the discretion of the Director of Event Planning
Coordinates and communicates verbally and in writing with the customer and hotel operations teams the details of the group event
Ensure all known arrival/departure schedules are communicated to Front Office, Guest Relations, Concierge and Luggage Porters for any in-house groups
Acts as liaison between the sales manager, operations team, any of the hotel support departments involved and the customer throughout the event process (pre-group event, on the day itself and post-group event)
Able to attend and conduct client show rounds with or without Sales Manager and ensure follow up completed as required

What we offer

An opportunity to be part of an award-winning international brand where we celebrate your unique talent
Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels
Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide
20% off across food and beverage outlets in Marriott properties worldwide
Recognition programmes and associate awards to appreciate outstanding talent
Wellbeing and community engagement activities on and off property
Bike Scheme and Travel Ticket Loan available for all associates
23 days holidays (excluding 8 Bank Holidays)
Workplace Pension Scheme & Life assurance
Meals on duty, uniform provided and laundered free of charge

Fulltime

Security Concierge

Job Title: Security Concierge Location: Hyde Park Contracted Hours: 12 hour shif...

Location

United Kingdom , London

Salary:

16.99 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Valid SIA license – SG/DS or CP
Excellent oral, written communication skills, interpersonal skills, and confidence
Exceptional customer service skills
Reliable, trustworthy, and punctual
Physically able to conduct all responsibilities associated with the roles documented
Computer literate and confident with the use of Microsoft Office programmes
Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
Flexibility regarding working practices, hours and responsibilities

Job Responsibility

To provide first line security for a unique, high profile residential property near Hyde Park
Working in tandem with several stakeholders, ensuring a seamless operation across the building whilst maintaining a secure environment
Be communicable and engaging with the ability to adapt your style to suit each stakeholder interaction
Be flexible and adaptable to all tasks or challenges, working in partnership with other service lines within the property
Be highly presentable, accountable
take responsibility and ownership for any tasks identified or allocated
Ensure all contact, be it internal or external
by telephone, face to face or any other medium
is clear, courteous, polite, professional and respectful
Ensure complete client/tenant/other service provider confidentiality

What we offer

Virtual GP
Employee Assistance Programme
Group Life Assurance
Personal Pension
Cycle to Work Scheme
Tech Scheme
Company Sick Pay Scheme
Long Service Awards
Recognition Awards
Comprehensive Training

Fulltime

Director of Marketing

The Director of Marketing will be the foundational marketing leader for Homes by...

Location

United States , Orlando

Salary:

Not provided

Villatel

Expiration Date

Until further notice

Requirements

8+ years of progressive marketing leadership, with meaningful time spent owning consumer demand, distribution, and partner or owner acquisition functions (hospitality, travel, real estate, property management, or dual-sided platform experience strongly preferred)
Proven track record of building and scaling consumer brands, ideally in hospitality, travel, or premium lifestyle categories, with a clear point of view on what separates a category-defining brand from a commodity
Hands-on expertise across the modern marketing stack: paid media, SEO, email/CRM, lifecycle, content, social, web, analytics, and creative production. You can roll up your sleeves
you are not a slide-deck-only operator
Direct experience optimizing performance on major short-term rental and travel OTAs (Airbnb, VRBO, Booking.com, Expedia), including listing merchandising, search ranking, reviews, and channel strategy
Deep email/CRM and lifecycle marketing fluency, with experience operating a guest data infrastructure (CDP, ESP, segmentation, automation) at scale
Experience running PR, earned media, and influencer/creator programs in travel, hospitality, or lifestyle, with relationships you can put to work on day one
Demonstrated success building and operating lead funnels for high-consideration audiences, with measurable pipeline impact targeting owners, partners, or other relationship-driven buyers
Strong design and editorial sensibility, with command of both digital and print disciplines and an eye for the details that signal a brand operating at the highest standard
A point of view on house-of-brands, hybrid, and endorsed brand structures, and how to architect a multi-brand system that lets future partner brands keep their identity without diluting the master brand

Job Responsibility

Brand Build & Stewardship — Lead the launch and ongoing build of the Homes by Villatel consumer brand, ensuring every touchpoint reflects our standard-setting positioning and operational excellence
Performance & Paid Media — Assist in paid media, SEO, and paid social to drive direct bookings, reduce reliance on third-party channels, and grow lifetime value, with clear accountability for ROAS, CAC, and pipeline contribution
Email Marketing & CRM — Own the email and CRM program end to end, including segmentation, automation, lifecycle journeys, promotional campaigns, win-back, and the guest data infrastructure that powers personalization at scale
Guest Lifecycle Communications — Design and operate the pre-arrival, in-stay, and post-stay communications program that drives upsells, improves guest experience, lifts reviews, and converts first-time guests into repeat guests
Content & Creative — Direct photography, video, editorial, and storytelling that captures the distinct character of each property and destination while remaining unmistakably on-brand
Social Media — Build and operate a strategic social presence across Instagram, TikTok, YouTube, and emerging platforms that grows audience, drives demand, and showcases the properties and destinations at brand standard
Influencer & Creator Strategy — Build a programmatic approach to influencer and creator partnerships, from travel press trips to long-term creator collaborations, that generates earned reach and converts
Destination & Local Partnerships — Develop co-marketing relationships with destination authorities, theme parks, attractions, restaurants, concierge networks, and experience partners that meaningfully expand reach and enrich the guest offering
Print & Brand Experience — Oversee print and in-home brand expressions, including welcome materials, guest correspondence, signage, and partnership collateral, ensuring consistency across digital and physical touchpoints
Multi-Brand Architecture for Future Growth — Begin to architect the brand system that will, over time, allow future partner brands to retain their identity and audience while clearly belonging to Homes by Villatel — including the conventions, guidelines, and playbook for how each future partner shows up across our channels and theirs

Fulltime

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Event Concierge

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