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Event Concierge

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Key Biscayne Miami

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Event Concierge position at The Ritz-Carlton Key Biscayne Miami. The role involves meeting group coordinators, analyzing banquet event orders, fulfilling special arrangements, and ensuring compliance with all arrangements. The position requires adherence to company standards, safety policies, and delivering the Gold Standards of The Ritz-Carlton. The job is part of Marriott International's portfolio and focuses on creating exceptional guest experiences in luxury hospitality.

Job Responsibility:

  • Meet group coordinator/host(ess) prior to functions and make introductions
  • Ensure all arrangements are agreeable
  • Read and analyze banquet event order to gather guest information
  • Determine proper set up, timeline, specific guest needs, buffets, action stations
  • Respond to and try to fulfill any special banquet event arrangements
  • Follow up on special banquet event arrangements to ensure compliance
  • Welcome and acknowledge all guests according to company standards
  • Thank guests with genuine appreciation
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • No license or certification required
  • Ability to read and analyze banquet event orders
  • Ability to respond to and fulfill special banquet event arrangements
  • Ability to follow all company and safety policies
  • Ability to report accidents and unsafe conditions
  • Ability to complete safety training
  • Ability to maintain professional uniform and appearance
  • Ability to maintain confidentiality
  • Ability to welcome and acknowledge guests
  • Ability to anticipate and address guest service needs
  • Ability to speak using clear and professional language
  • Ability to answer telephones with appropriate etiquette
  • Ability to develop positive working relationships
  • Ability to support team goals
  • Ability to adhere to quality standards
  • Ability to read and visually verify information in various formats
  • Ability to visually inspect tools and equipment
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull, and place objects up to 25 pounds
  • Ability to move through narrow, confined, or elevated spaces
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to move up and down stairs and service ramps
  • Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping
What we offer:
  • Chance to be proud of the work you do and who you work with
  • Opportunity to learn and exemplify Gold Standards (Employee Promise, Credo, Service Values)
  • Join a portfolio of brands with Marriott International
  • Do your best work
  • Begin your purpose
  • Belong to an amazing global team
  • Become the best version of you

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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