Event Concierge Jobs

Marriott Bonvoy

Location:
United States, Orlando

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Event Concierge at The Ritz-Carlton Orlando Grande Lakes is responsible for ensuring excellent luxury service by adhering to the Gold Standards of The Ritz-Carlton. Duties include handling office equipment, managing records, welcoming guests professionally, maintaining high-quality service standards, and fostering teamwork.

Job Responsibility:

Enter and retrieve information from computer databases and point-of-sale systems
transmit information or documents
operate standard office equipment
prepare letters, memos, and other documents using office software
handle incoming and outgoing mail
maintain computer- and paper-based filing systems for records, reports, and documents
compile, copy, sort, and file records of office activities, business transactions, and other activities
uphold company policies, uniform and appearance standards, and confidentiality
welcome and anticipate guests’ needs
assist individuals with disabilities
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
support team members to reach goals
respond appropriately to concerns

Requirements:

Enter and retrieve information contained in computer databases
transmit information or documents using a computer, mail, or facsimile machine
operate standard office equipment other than computers
prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
handle incoming and outgoing mail, including date stamping and distributing incoming mail
create and maintain computer- and paper-based filing and organization systems for records, reports, documents
compile, copy, sort, and file records of office activities, business transactions
enter and locate work-related information using computers and/or point of sale systems
follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
perform other reasonable job duties as requested by supervisors

What we offer:

Equal opportunity employment
supportive environment for diversity and inclusion
opportunities for personal and professional growth
belonging to a global team
being part of a leading luxury hospitality brand

Additional Information:

Job Posted:
October 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Event Concierge