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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Event Concierge

United States, Westlake 18.80 USD / Hour · Job Posted February 20, 2026
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Job Description

The Event Concierge is responsible for overseeing the operations, sets, and movement of the overall program logistics. They manage the day-to-day floor execution of the programs by ensuring events materialize 100% accurately as specified through the program agenda and BEO’s, along with coordinating change management.

Job Responsibility

  • Ensure logistics are in place and executed for meetings
  • Oversee Program “Turn” Activities and ensure smooth programmatic flow
  • Provide Room and AV orientations as needed
  • Assist with movement and placement of conference materials, along with pre- and post-event prepping, shipping, and storing
  • Act as a resource, supporting the efforts of the Event & Meeting Managers
  • Confirm break, meal, reception, and special event timing, as needed
  • Ensure that all meeting changes are vetted, communicated, executed, and tracked for historical purposes

Requirements

  • Previous guest or customer service experience required
  • 1 year of administrative experience preferred
  • Experience in the hospitality industry preferred
  • Strong computer skills
  • Proficient in Microsoft Excel, Outlook, and Word
  • Microsoft Teams, OneNote, and PowerPoint experience desirable
  • Knowledge of Event, Sales, and Catering systems preferred
  • Infor experience desirable

What we offer

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Awesome Employee Focused Culture with many Associate Events
  • Closed many weekends and most holidays - 10 days of holiday pay
  • Up to 14 Vacation & Sick days per year
  • Weekly pay
  • Leadership and Career development programs
  • Free Lunch in our newly remodeled Associate Cafeteria
  • Eligible for Medical Insurance and other awesome benefits within 30 days of employment
  • Employer matching 401k
  • Tuition Reimbursement
  • Free parking on-site
  • Free uniforms and we will clean them
  • Benchmark Hospitality hotel discounts
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