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Responsible for the banquet service/ outing function in the club. Oversee banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Maximize the club’s profitability from the catering function.
Job Responsibility
Works with the Clubhouse Manager, Chef and others to schedule/coordinate personnel requirements for private functions
Develops detailed plans for each catered event in conjunction with the club’s function committee
Serves as liaison between banquet service personnel and other staff members on the club’s upcoming schedule
Diagrams buffet tables, guest tables and other function room set-up needs for special events
Holds pre-function meeting with servers to ensure smooth, efficient service
assigns server stations and coordinates the timing of courses
Ensures that all banquet staff are well-groomed and in proper uniform (including name tags)
Assists with on-going sales efforts for group and local function business
Assists in the preparation of the marketing plan and annual budget to increase the profitability of the banquet operation
monitors performance against budgets
recommends corrective actions as necessary to help assure that budget goals are met
Assures proper inventory of all banquet service equipment and supplies to meet required needs
Hires, trains, supervises and evaluates banquet and Ala Carte service staff
Regularly inspects all front- and back-of-the-house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met
Assures that all functions are properly staffed in accordance with the approved banquet staffing schedule
Assures the neatness, cleanliness and safety of all banquet areas
Participates in scheduled staff and management meetings
Assumes Closing Manager and/or Manager on Duty (MOD) responsibilities when assigned
Conducts after-event evaluations to improve quality and efficiency of banquet functions
Ensures that all appropriate charges are billed correctly to each event and forwarded to the accounting department for billing
Plans professional development and training activities for staff
Performs other tasks as requested.
Requirements
College degree preferred
3-5 years F&B experience in a management capacity, preferably in the golf industry
Demonstrated experience and capability in the areas of fiscal management, strategic planning
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations.