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Encore Global · IT - Administration

Event Audio Visual Technical Lead

Canada, Fredericton · Job Posted June 04, 2026

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Job Description

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event Technology.

Job Responsibility

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment
Troubleshoot technical issues and resolve problems quickly
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strive to exceed expectations
Be a leader, mentor, and coach for other Technicians
Maintains positive relationship with clients
Meets with guests on site
Monitors events and checks in on customers
Understands and fosters hotel/client relationship
Understands technical aspects and demonstrates advanced operational ability
Anticipates equipment challenges
Understands company processes
Uses equipment sheets
Interacts with other staff and outside vendors
Increases revenue by utilizing floor up-selling techniques
Work with clients to finalize invoices
As needed, work within Encore systems and applications

Requirements

High school diploma required
2-3+ years of audio-visual experience is required
Valid driver's license required
Must be able to lift 50 lbs
Additional DOT requirement may need to be met if applicable

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days

Encore Global - All Job Offers

Fredericton

Event Audio Visual Technical Lead

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Lead the installation, operation, and removal of cutting-edge AV setups
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What we offer

Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
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Performance Incentive Plans (GEI Bonus)
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Proven experience in audio, lighting, and video system setups for live events
Strong technical expertise in: Barco PDS and S3 switching systems, Yamaha QL and CL audio consoles, GrandMA lighting control systems (programming experience highly regarded)
Hybrid & Virtual event delivery experience
Camera operation skills (desirable)
Familiarity with scenic setups: drapes, stage skirts, truss borders
Ability to lead crews and mentor junior technicians
Excellent client-facing communication and problem-solving skills
High attention to detail, and calm under pressure
A polished, professional presentation with a customer-first mindset
Flexibility for after-hours, weekend work, and occasional travel

Job Responsibility

Job Responsibility

Lead the installation, operation, and removal of cutting-edge AV setups
Deliver shows of all scales — from intimate corporate functions to large-scale productions
Collaborate with clients, venue staff, freelancers, and internal teams to ensure seamless execution, outstanding service, and show-stopping results

What we offer

Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development: Classroom/On the Job Training, Encore University, Career Pathing
Mobility: Relocation, Global Transfer Opportunities
Comprehensive insurance options
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Company-matching 401(k)