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This is a newly created position is for 30-35 hours per week from 3pm till 9pm as the on-site supervisor. This candidate will be working with their team of cleaners on regular janitorial duties. In addition, they will be training, motivating, organizing shifts, and inspecting to ServiceMaster standards. This position plays an important role in ensuring all team members stay on task and completes their assignments. This is a perfect position for someone who is flexible and would like to start in a supervisory entry-level, move-up position in our company.
Job Responsibility
Training cleaners on ServiceMaster's standards products, processes, and procedures to the individual account
Oversees team performance and ensures all assignments are completed in accordance with the set task schedule
Perform inspections and give constructive performance feedback to team members
Assign shifts and make necessary adjustments in case of call-in sick or no-shows
Respond to customer inquiries and complaints in a timely, professional manner
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time
Use proper PPE and safety equipment as required
Open and lock facilities, enable and disable security system as required
Requirements
Training cleaners on ServiceMaster's standards products, processes, and procedures to the individual account
Oversees team performance and ensures all assignments are completed in accordance with the set task schedule
Perform inspections and give constructive performance feedback to team members
Assign shifts and make necessary adjustments in case of call-in sick or no-shows
Respond to customer inquiries and complaints in a timely, professional manner
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time
Use proper PPE and safety equipment as required
Open and lock facilities, enable and disable security system as required
Minimum 1-2 years experience in cleaning is preferred
We will provide on-the-job training to those with a strong work ethic and willingness to learn
The ability to be flexible and work at a fast-paced and multi-tasked job is a must
Has respect and understanding for co-workers and customers
Must be able to communicate in English. Bilingual is a plus
Alternating weekend work with other managers
Must have a valid driver's license with a safe record as a company vehicle will be used
A background check will be completed
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching overhead, reaching forward. Must be able to lift and/or carry 45 lbs
Ability to differentiate between cleaning products and uses
Contribute to a positive work environment with a pleasant attitude