CrawlJobs Logo
Baxter Storey Logo Baxter Storey · Hospitality and Tourism

Evening Service Supervisor

United Kingdom, Chichester 12.70 GBP / Hour · Job Posted January 19, 2026
Apply Position
Job Link Share

Job Description

The successful candidate will be responsible for running our evening service (Monday - Friday). This will involve organising the evening team, ensuring food quality, cleanliness and customer service standards are all at the required level. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

Job Responsibility

  • Run our evening service (Monday - Friday)
  • Organising the evening team
  • Ensuring food quality, cleanliness and customer service standards are all at the required level
  • Run our weekend brunch service delivering a smooth, efficient and high level of customer service
  • Observe company H&S policies
  • Supervision and Training - recruit, train, and supervise catering staff, including servers, chefs, and support personnel
  • Set clear expectations and provide ongoing feedback to maintain a high level of performance
  • Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations
  • Address and resolve any issues or concerns promptly to ensure customer satisfaction
  • Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies
  • Oversee the flow of events, including food service, beverage distribution, and guest interactions
  • Manage inventory and order supplies as needed to maintain adequate stock levels
  • Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns
  • Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy
  • Be curious, solicit feedback from clients to continuously improve catering services

Requirements

  • Previous experience in similar role
  • Have a contagious passion for food and customer service
  • You draw satisfaction from supervising, training, and supporting a team
  • Understanding of delegation and influencing skills
  • Excellent organisational abilities
  • high attention to detail
  • Concise and effective verbal and written communication
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Works according to the BaxterStorey core values

What we offer

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme
Baxter Storey - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Evening Service Supervisor

8 matching positions

Food Service Supervisor

We are looking for a Food Service Supervisor to join the Healthcare+ team at Rog...
Location
Location
United States , Oconomowoc
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid driver’s license with an acceptable driving record required
  • Ability to read, write, and understand verbal instructions
  • Completion of a sanitation course required prior to hire or within the first year of employment
  • Knowledge of operating an efficient, cost‑effective food service program
  • Ability to perform basic arithmetic
  • Ability to maintain emotional control in stressful situations
  • Ability to resolve interpersonal situations professionally and effectively
  • Strong organizational skills
Job Responsibility
Job Responsibility
  • Drive regularly between on‑site and off‑site buildings to support food service and operational needs
  • Produce and maintain employee work schedules
  • prepare production sheets and recipes as needed
  • Direct daily food service operations and activities
  • Ensure food production meets safety, quality, and departmental standards
  • Ensure food items are stored in a safe, organized, and hazard‑free manner
  • Maintain serving schedules and ensure meals are served according to menu specifications in a safe and appropriate manner
  • Maintain a sanitary department in compliance with health and safety codes and regulations
  • Maintain accurate weekly food and supply inventories
  • Prepare and place orders as needed to support accurate production
  • Fulltime
Read More
Arrow Right

Patient Food Service Supervisor

The Culinary Supervisor will coordinate, plan, participate, and supervise the pr...
Location
Location
United States , Akron
Salary
Salary:
21.00 USD / Hour
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Two to three years' experience in a related culinary position
  • Candidate will possess two to three years of post-high school education, preferably a culinary degree
  • Advanced knowledge of the principles and practices within the food profession
  • Experiential knowledge required for management of people and/or problems
  • Excellent oral, reading, and written communication skills
  • Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends
Job Responsibility
Job Responsibility
  • Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced
  • Ensure a sufficient inventory is maintained to meet daily needs, record deliveries, deal with discrepancies, and assist with storage
  • Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times
  • Ensure cleanliness and high sanitation standards are maintained at all times
  • Interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate
What we offer
What we offer
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right

Food Service Supervisor

As the Food Service Supervisor - LEGOLAND Florida Theme Park, you will plan, gui...
Location
Location
United States , Winter Haven
Salary
Salary:
47000.00 - 49000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree level education highly preferred or equivalent experience
  • Prior experience in the service industry, contract services, or hospitality environment, including managing teams is required.
  • Experience in managing food and beverage service in Themeparks, Zoos, Multi Outlet Food Concepts (ie. Food Court) is preferred.
  • Ability to work an event based schedule which will include days, evenings, weekends and holidays.
  • Strong interpersonal, analysis, and decision-making skills.
  • Ability to lead a team in a fast paced environment, ensure guest service standards are executed at a high level, and meeting our guest and client expectations.
Job Responsibility
Job Responsibility
  • Plan, guide, and execute food and beverage services within the Theme Park with the focus on meeting operating and financial goals, client objectives, and customer needs.
  • Use Aramark's coaching model to engage and develop team members to their fullest potential.
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Identify client needs and communicate operational progress
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage.
  • Fulltime
Read More
Arrow Right

Supervisor, Service Recovery

Airbnb is a mission-driven company dedicated to helping create a world where any...
Location
Location
Ireland , Dublin
Salary
Salary:
60000.00 - 70000.00 EUR / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6+ years of experience leading teams in high-pressure escalation, crisis management, or risk-related environments
  • Proven experience of incident management in a fast-paced environment
  • Demonstrated ability to manage multiple urgent, complex cases simultaneously without sacrificing quality or judgement
  • Strong performance management skills and experience developing individuals into senior-calibre escalation or risk specialists
  • Exceptional written and verbal communication skills, including the ability to craft executive-ready narratives under time pressure
  • Proven ability to influence and align senior stakeholders, even when priorities or perspectives differ
  • High analytical capability and comfort making decisions in ambiguous, evolving contexts
  • Strong operational judgement and the ability to balance risk mitigation with customer experience
  • A calm, grounded leadership style that brings steadiness to the team in fast-moving and high-stakes moments
  • Experience hiring and managing globally dispersed employees is a plus
Job Responsibility
Job Responsibility
  • Own and manage end-to-end people strategy for the team: onboarding, capability building, continuous feedback, and performance management
  • Serve as the primary leader during high-pressure moments or when the Operations Manager is not available, ensuring continuity of service, judgement, and decision-making
  • Build a culture of accountability, clarity of expectations, and operational discipline across the team
  • Drive high-velocity prioritization, helping the team manage multiple urgent escalations while maintaining quality and adherence to protocols
  • Create and own monitoring metrics to ensure best-in-class community service
  • Oversee the handling of complex, sensitive, and time-critical escalations that carry brand, legal, financial, or trust risk
  • Serve on call as needed for incident response
  • Act as escalation point for point specialists and analysts for executive-level escalations, major incidents, and cross-functional escalations requiring fast, senior-level decision-making
  • Provide hands-on support for the most challenging cases, ensuring direction, narrative consistency, and airtight risk mitigation
  • Strengthen the team’s ability to independently handle high-judgement work by creating frameworks, playbooks, and escalation routing clarity
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
Read More
Arrow Right

Store Customer Service Supervisor / Keyholder

As a supervisor, you support the management team in growing our company brand. Y...
Location
Location
United States , Natick
Salary
Salary:
20.94 - 29.31 USD / Hour
totalwine.com Logo
Total Wine & More
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent preferred
  • 1-3 years of experience
  • 1+ year of proven experience in a supervisory role within a retail setting
  • Strong interpersonal skills and a team player mindset
  • Experience resolving customer issues and coaching peers
  • Familiarity with point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends
  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
Job Responsibility
Job Responsibility
  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Maintain store safety and cleanliness standards across the store
  • Perform other duties as assigned
What we offer
What we offer
  • Paid time off
  • Generous store discounts
  • Comprehensive health care plans including medical, prescription, dental and vision
  • 401k
  • College tuition assistance
  • Fulltime
Read More
Arrow Right

Supervisor, Service Recovery

Guide the Service Recovery team in delivering best-in-class support during our m...
Location
Location
Japan; Singapore; South Korea , Tokyo; Singapore; Seoul
Salary
Salary:
Not provided
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–6+ years of experience leading teams in high-pressure escalation, crisis management, or risk-related environments
  • Proven experience of incident management in a fast-paced environment
  • Demonstrated ability to manage multiple urgent, complex cases simultaneously without sacrificing quality or judgement
  • Strong performance management skills and experience developing individuals into senior-calibre escalation or risk specialists
  • Exceptional written and verbal communication skills, including the ability to craft executive-ready narratives under time pressure
  • Proven ability to influence and align senior stakeholders, even when priorities or perspectives differ
  • High analytical capability and comfort making decisions in ambiguous, evolving contexts
  • Strong operational judgement and the ability to balance risk mitigation with customer experience
  • A calm, grounded leadership style that brings steadiness to the team in fast-moving and high-stakes moments
  • Experience hiring and managing globally dispersed employees is a plus
Job Responsibility
Job Responsibility
  • Own and manage end-to-end people strategy for the team: onboarding, capability building, continuous feedback, and performance management
  • Serve as the primary leader during high-pressure moments or when the Operations Manager is not available, ensuring continuity of service, judgement, and decision-making
  • Build a culture of accountability, clarity of expectations, and operational discipline across the team
  • Drive high-velocity prioritization, helping the team manage multiple urgent escalations while maintaining quality and adherence to protocols
  • Create and own monitoring metrics to ensure best-in-class community service
  • Oversee the handling of complex, sensitive, and time-critical escalations that carry brand, legal, financial, or trust risk
  • Serve on call as needed for incident response
  • Act as escalation point for point specialists and analysts for executive-level escalations, major incidents, and cross-functional escalations requiring fast, senior-level decision-making
  • Provide hands-on support for the most challenging cases, ensuring direction, narrative consistency, and airtight risk mitigation
  • Strengthen the team’s ability to independently handle high-judgement work by creating frameworks, playbooks, and escalation routing clarity
Read More
Arrow Right

Food Service Supervisor

As the Food Service Supervisor - LEGOLAND Florida Theme Park , you will plan, gu...
Location
Location
United States , Winter Haven
Salary
Salary:
47000.00 - 49000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree level education highly preferred or equivalent experience
  • Prior experience in the service industry, contract services, or hospitality environment, including managing teams is required.
  • Experience in managing food and beverage service in Themeparks, Zoos, Multi Outlet Food Concepts (ie. Food Court) is preferred.
  • Ability to work an event based schedule which will include days, evenings, weekends and holidays.
  • Strong interpersonal, analysis, and decision-making skills.
  • Ability to lead a team in a fast paced environment, ensure guest service standards are executed at a high level, and meeting our guest and client expectations.
  • Ability to perform physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
Job Responsibility
Job Responsibility
  • Plan, guide, and execute food and beverage services within the Theme Park with the focus on meeting operating and financial goals, client objectives, and customer needs.
  • Develop and execute service solutions to meet customer needs and tastes for front of house operations.
  • Use Aramark's coaching model to engage and develop team members to their fullest potential.
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Identify client needs and communicate operational progress
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage.
  • Fulltime
Read More
Arrow Right

Food Service Supervisor

As the Food Service Supervisor - LEGOLAND Florida Theme Park, you will plan, gui...
Location
Location
United States , Winter Haven
Salary
Salary:
47000.00 - 49000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree level education highly preferred or equivalent experience
  • Prior experience in the service industry, contract services, or hospitality environment, including managing teams is required.
  • Experience in managing food and beverage service in Themeparks, Zoos, Multi Outlet Food Concepts (ie. Food Court) is preferred.
  • Ability to work an event based schedule which will include days, evenings, weekends and holidays.
  • Strong interpersonal, analysis, and decision-making skills.
  • Ability to lead a team in a fast paced environment, ensure guest service standards are executed at a high level, and meeting our guest and client expectations.
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Job Responsibility
Job Responsibility
  • Use Aramark's coaching model to engage and develop team members to their fullest potential.
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Identify client needs and communicate operational progress
  • Deliver client and company financial targets
  • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Bring value through efficient operations, appropriate cost controls, and profit management
  • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
What we offer
What we offer
  • medical, dental, vision, and work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right