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ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world’s leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.
Job Responsibility:
Responsible for the EUV Vessel and/or CO2 Drive Laser
Provide technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation
Drive issue resolution and provides structural follow-up
Monitor machine health parameters in effort to prevent unscheduled downtime
Ensure all service actions are performed in a safe environment
Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups
Provide flexible in-fab support as needed for new, specialized, or complex repair actions
Support the Fab and Planning team in complex service action sequence creation and review
Share knowledge and cross-train others
Perform data analysis and proactive monitoring to prevent unscheduled downs
Develop and implement best-known-methods to drive optimized shift-to-shift performance
Improve service mix and structural issue documentation
Understand and drive continuous improvement towards ASML’s performance and cost KPI targets
Present data-driven summaries to the customer
Provide timely feedback to customer questions
Perform administrative and coordination duties, including shift/team pass down, service orders, system health and monthly reports
Requirements:
Bachelor's degree or equivalent experience required
3+ years, technical knowledge of EUV and/or DUV preferred
Experience with EUV Vessel and/or CO2 Drive Laser preferred
Can observe and respond to people and situations and interact with others
Can learn and apply new information or skills
Must be able to read and interpret data, information, and documents
Strong customer focus and commitment to customer satisfaction
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Result driven-demonstrate ownership and accountability
Identifies bottlenecks and drives improvements
Work independently or as part of a team and follow through on assignments with minimal supervision
Demonstrate open, clear, concise and professional communication
Ability to establish and maintain cooperative working relationships
Work according to a strict set of procedures within the provided timelines
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