This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Do you want to service the most cutting edge lithography machines currently on the market? Do you enjoy deep diving into complex technical issues? Are you not afraid of learning a lot in a short period of time? At ASML we make the world’s leading lithography machines. Software is one of the key drivers to make sure we can provide the performance our customers expect. We are looking for engineers with a background in software engineering or Unix/Linux system administration that are up for the challenge of making sure our software is running smoothly on our products
Job Responsibility:
Prepare, perform, assist software actions on our products, e.g. installing/upgrading software
Review and understand complex software documentation
Troubleshooting of complex software issues on our products
Determine structural solutions to software issues from a service organization perspective
Participate in continuous improvement cycles with our development and engineering department
Regular customer communication to share software information, e.g. planning of solutions, status of issue investigation
Requirements:
Computer Sciences MSc. or equivalent
1-5 years of experience in the semiconductor industry is preferred
Customer support experience (e.g. FAE experience)
Basic Linux skill & computer system network knowledge
Easily connect to and learn from your environment
Concise, transparent and open in communication to all stakeholders
Able to apply a structured and logical approach to troubleshooting and problem solving