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Within ASML Customer Support (CS) is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS EUV Installations, responsible for providing installation support to customers and service engineers within the Customer Support organization. As our business continues to grow, we are hiring lots of GIC coordinators to strengthen our operational support.
Job Responsibility:
Coordinate materials to ensure timely availability at the correct location
Assist with the delivery of materials during installation
Escalate and follow up on materials issue promptly
Prepare and issue material-related documents to communicate with the relevant ASML sectors
Ensure the material tracking sheet is updated accurately and on time, and understood and followed by all relevant personnel
Manage and provide guidance on customer site access permissions
Coordinate the release of IT assets and ensure compliance with ASML operational standards
Prepare laptops included necessary software and ASML tools for using in the FAB environment
Maintain effective communication and resource sharing with other ASML sectors, providing support as needed
Requirements:
Bachelor's degree in Business, Supply Chain, Engineering, or related field
Associate degree over 2 years of relevant experience
Prefer 1-2 years of experience in customer support or logistics coordination
New entry level or fresh graduates are also welcomed to apply
Ability to influence without direct authority over borrowed resources
Capable of working in a dynamic and fast-paced environment
Open to cultural differences and able to work effectively with sites of diverse cultures and practices
Motivated, proactive, self-driven, and flexible
Strong verbal and written communication skills in English