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Activision Logo Activision · IT - Administration

Euc Engineer

United States of America, Santa Monica · Job Posted May 16, 2026
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Job Description

The End User Computing Engineer is responsible for implementing, operating, and supporting endpoint management solutions across the enterprise. This role focuses on execution, stability, and continuous improvement of existing services while ensuring a high-quality end-user experience.

Job Responsibility

  • Operate and maintain endpoint management platforms across Windows, macOS, and mobile environments
  • Execute software deployments, patching, and configuration changes using established processes
  • Troubleshoot endpoint issues and partner with support teams to resolve escalations
  • Support endpoint lifecycle management including provisioning, compliance, and decommissioning
  • Assist senior engineers in implementing endpoint solutions and improvements
  • Identify and escalate patterns impacting reliability, security, or user experience
  • Develop and maintain operational documentation and runbooks
  • Support endpoint monitoring and respond to alerts
  • Participate in on-call rotation and incident response activities

Requirements

  • Experience managing Windows and macOS endpoints in an enterprise environment
  • Hands-on experience with endpoint tools such as Intune, Configuration Manager, or Jamf Pro
  • Basic scripting experience (PowerShell, Bash, or similar)
  • Experience supporting endpoint provisioning, patching, and software deployment processes
  • Understanding of identity systems such as Active Directory and Entra ID
  • Foundational knowledge of endpoint security and compliance practices
  • Familiarity with enterprise IT operations and support workflows
  • Execution-focused, with strong attention to detail
  • Collaborative team player in a fast-paced environment
  • Strong problem-solving and escalation judgment

Nice to have

  • Exposure to zero-touch provisioning (Autopilot, Apple ADE)
  • Experience with MDM/UEM platforms
  • Familiarity with enterprise SSO and compliance frameworks
  • Entry-level certifications such as MD-102 or Apple ACSP
  • Experience with automation or scripting improvements in endpoint environments
  • Curious and eager to learn
  • Ability to adapt in a fast changing technical environment
  • Strong communication and documentation skills
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