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Small but rapidly growing Energy Trading & Risk Management (ETRM) software house seeks an ETRM Customer Success Manager to join them in a hybrid Central London office (2-3 days per week) and flexi-working (2-3 days per week) permanent role. This is a relatively junior role.
Job Responsibility:
Working in a highly client facing, relationship-focused role working with existing clients
Ensuring client satisfaction
Helping solve problems
Liaising with internal teams where needed
Requirements:
2-5 years experience working in either an E/CTRM BA or Support related role or could be working in a Commodity Trading Trade Support Analyst role
Strong energy or commodity trading experience working either for a rival software house, services consultancy or energy trading house
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