ETF Operations Manager Job at Robert Half (Remote preferred)

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Assistant Vice President – Exchange Traded Fund (ETF) Operations

We are seeking highly motivated and experienced ETF Operations professionals to ...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A minimum of 7+ years of relevant ETF Operations or fund services experience
In-depth knowledge in ETF operations (PCF, order management, settlement) and an understanding of fund accounting, listed registry, custody, and Corporate Actions
Experience with project management, change initiatives, and system enhancements
Exceptional analytical and problem-solving abilities, including root cause analysis and effective exception management
Excellent written and verbal communication, with proven ability to articulate complex issues and influence stakeholders
Strong organizational, time management, and multitasking skills for a fast-paced, dynamic environment
Related Bachelor's degree or equivalent certification in Finance, Business, or a related field

Job Responsibility

Monitor and manage all daily Exchange Traded Fund (ETF) operational activities, ensuring smooth, efficient functioning and adherence to global best practices
Conduct thorough reviews of ETF operational activities to guarantee consistent delivery of services with high standards of accuracy and timeliness, strictly adhering to Service Level Agreements (SLAs)
Manage daily task allocation for the ETF Operations team, ensuring adequate resource distribution and conducting real-time monitoring of task completion status
Act as a primary point of contact for internal and external stakeholders regarding ETF operational inquiries. Effectively manage expectations and deliver timely, accurate resolutions and communications
Cultivate strong relationships with key stakeholders, including Fund Managers, Authorized Participants, internal product teams, and technology partners, influencing outcomes and driving operational excellence
Actively participate in ETF fund launches, which includes reviewing critical documentation such as Operating Guidelines (OG), Authorized Participant Agreements (AP Agreements), and Fund Prospectuses. This also involves performing various system setups, and testing sample reports. Ensure smooth and successful ETF launches in accordance with project plans and provide regular updates to management
Actively participate in Change Request and ad-hoc projects, ensuring a full understanding of requirements and offering solutions that align with our standard product offerings and strategic objectives
Assist with audit-related requests and queries, including those from internal audit and external SOC audits, ensuring timely and accurate responses
Proactively ensure the timely escalation of all production issues, maintaining strict adherence to Citi's operational policies and procedures. Conduct comprehensive issue analysis, documentation, management reporting, and thorough impact assessments to inform resolution strategies and minimize business disruption
Drive initiatives for risk mitigation, implement robust control frameworks, and ensure compliance with regulatory requirements within ETF operations

Fulltime

Director of Investment Operations

Join a leading firm specializing in responsible, sustainable investing. The firm...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

15+ years in investment servicing, finance, or fund accounting
10+ years of team management experience
Deep knowledge of mutual funds, ETFs, and separately managed accounts
Strong understanding of financial reporting, GAAP, and regulatory compliance
Advanced education (MBA or relevant designation) preferred

Job Responsibility

Oversee investment product operations, including reporting, accounting, fund expenses, performance calculations, trade settlement, and SEC disclosures
Serve as the primary liaison for audits, SOX testing, and compliance reviews
Manage relationships with external administrators, custodian banks, and third-party providers
Prepare investor communications and ensure timely month-end reporting
Contribute to strategic planning, new product launches, and special projects
Assist with board-related matters as Assistant Treasurer for the Mutual Funds Board

What we offer

competitive compensation
comprehensive benefits
100% healthcare coverage for employees and families
commuter subsidies

Fulltime

Fund Accounting Manager

The Fund Accounting Manager is an intermediate management level position respons...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience in investment fund related areas like: Fund Accounting, Corporate Actions, Derivatives, Net Assets Valuation, Fees/Expenses
At least 2 years of experience in team management, team leader, supervisor role
Experience with InvestOne program and/or ETF would be a big advantage
Bachelor’s degree/University degree or equivalent experience
Proficiency in English, as we are dealing with prestigious global clients
Agile and flexible personality who enjoys diversity, complex tasks and open for learning new topics

Job Responsibility

Contribute to the design of the future operating model across all product areas
Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as support mechanism for achievement
Support efforts for larger/complex/global clients
Ensuring timeliness and accuracy of the funds’ activities, including calculation of NAVs Reviewing deliverables from upstream teams Impact analysis
Reviewing and reconciliation of balance sheet of the investment funds (ETFs)
Participating in project work including migrating existing processes to our location, onboarding new clients, designing new processes, developing and testing new tools to accommodate them

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Head of Enterprise Data Management -Pipeline Operations

The Head of Enterprise Data Management - Manila is a critical leadership role re...

Location

Philippines , Manila

Salary:

Not provided

Rimes Technologies

Expiration Date

Until further notice

Requirements

At least 5+ years in senior management roles from Fintech, Investment management or operational services
Proven track record in managing operational processes and leading multi-functional teams
Experience in overseeing data management, including ETF, Indices, operational data sets including Pricing, Security Reference Data, and managed Data Services
Experience in handling intraday SLAs with high volumes
Amenable to work on hybrid set up, EMEA Shift (2PM-11PM MNL Time)

Job Responsibility

Operational Leadership & Strategy: Lead and scale multi-functional operations teams responsible for delivering high‑volume, intraday data services
Define and execute the operational strategy for pipeline, data, and workflow management to support long-term business growth
Maintain and strengthen operational excellence by designing robust processes, mitigating risks, and optimizing performance
Drive continuous improvement initiatives to increase automation, efficiency, and service quality
Data & Process Oversight: Oversee the management and quality of ETF, Indices, Pricing, Security Reference Data, and other core operational datasets
Ensure adherence to strict intraday SLAs and maintain accuracy and timeliness across all data delivery channels
Identify service weaknesses, operational gaps, and root causes of issues, and drive effective solutions with cross-functional partners
Collaborate with global data, technology, and product teams to ensure alignment on data priorities and workflows
Team Leadership & People Management: Provide strategic and hands-on leadership to large, diverse teams to drive engagement, performance, and operational stability
Develop talent through coaching, mentoring, and structured growth opportunities

What we offer

Basic Salary, Nontaxable Rice and Transportation Allowance
Performance Incentives
20 Days Annual Leave (Pro-rated)
2 Days Volunteer Day
Employee Assistance Program: Mental Health Support
Life Insurance and Optional Pension Plan: Upon regularization
Family Benefits: Medical Reimbursement, Medical and Dental (HMO)
Work Life Balance: Flexible hybrid work environment

ETF Operations Supervisor

Looking for a role to expand your skillset, and contribute meaningfully? We beli...

Location

Republic Of Ireland , Dublin

Salary:

Not provided

HSBC

Expiration Date

March 26, 2026

Requirements

Prior experience in Fund administration, Transfer agency or financial operations
A sound understanding of risk management, its impact on the ETF process and mitigating tools or techniques
Thorough knowledge of ETF’s and have excellent supervisory and interpersonal skills

Job Responsibility

Oversee daily Exchange Trade Fund (ETF) trade processing, settlements and reconciliations
Oversee the valuation process for the ETF funds and ensure accurate and timely delivery of NAVs
Ensure clients and stakeholders deliverables are completed in a timely manner
Act as an escalation point for the client and relevant stakeholders
Work effectively with a broad range of HSBC stakeholders and department initiatives, projects underway and new products in the pipeline
Contribute to process improvements, automation initiatives and operational efficiency projects
Maintain accurate control and oversight over all migrated processes to ensure timely and accurate delivery of all ETF deliverables
Be client aware and contribute to a successful business implementation process and on boarding of new funds
Collaborate with internal stakeholders, demonstrating a thorough understanding of ETF Operating Model and ensure Fund Administrators operate in accordance with same
Provide management information such as KPI and board reporting, on a regular basis to the relevant stakeholders

What we offer

We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
You can work your way and will have a say in when, where and how you and your team flexibly work together
You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests

Fulltime

ETF Operations Associate

Associate – ETF Operations - London. ETF Platform Innovation and Change (EPIC) i...

Location

United Kingdom , London

Salary:

Not provided

BlackRock Investments

Expiration Date

March 27, 2026

Requirements

2+ years of industry experience with an ETF Asset Manager or at a Custody and Fund Accounting organization
An understanding of ETFs and the broader market ecosystem in which they exist
Strong knowledge of Fund Accounting principles and the calculation of daily Net Asset Values and Custody mechanics
A track record of identifying and delivering process improvement
A client service mentality and a history of successful relationship-building examples
Process driven approach to problem solving and a high level of attention to detail
An ability to manage competing priorities and deadlines
Risk management mentality, able to identify downstream implications and proactively call out vulnerabilities
Strong oral and written communication skills—the ability to clearly and accurately communicate information to a wide group of internal and external stakeholders
The desire to work towards industry qualifications such as the IMC

Job Responsibility

Ensuring the integrity and suitability of the platform attributes and configurations which drive our operations daily
Participating in new product design, testing, and implementation
Displaying a focus on process improvement, risk mitigation, and the expansion of platform capabilities
Facing off with our Portfolio Managers, ETF Capital Markets, Investment Operations, and Technology teams to ensure the platform is configured in a manner suitable to investment objectives as well as market conditions and conventions

What we offer

Retirement investment and tools designed to help you in building a sound financial future
Access to education reimbursement
Comprehensive resources to support your physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)

Fulltime

!

Vice President - ETF Servicing Basket Management Team

VP – ETF Servicing Basket Management Team - Dublin. ETF Platform Innovation and ...

Location

Ireland , Dublin

Salary:

Not provided

BlackRock Investments

Expiration Date

March 27, 2026

Requirements

8+ years of industry experience with an ETF Asset Manager or at a Custody and Fund Accounting organization
An understanding of ETFs and the broader market ecosystem in which they exist
Strong knowledge of Fund Accounting principles and the calculation of daily Net Asset Values
A track record of identifying and delivering process improvement
A client service mentality and a history of successful relationship-building examples
Process driven approach to problem solving and a high level of attention to detail
An ability to manage competing priorities and deadlines
Risk management mentality, able to identify downstream implications and proactively call out vulnerabilities
Strong oral and written communication skills—the ability to clearly and accurately communicate information to a wide group of internal and external stakeholders
The desire to work towards industry qualifications such as the IMC

Job Responsibility

A member of our early morning ETF Servicing Basket Management Team (6am start), driving our ETF basket publications daily
Have responsibility for the team’s core workflow in the ETF lifecycle and deliver timely and accurate outcomes
Participate in new product design and implementation
Display a focus on process improvement, risk mitigation, and the creation of scale
Work with our Portfolio Managers to shape, validate, and distribute our ETF baskets to the market
Support our Capital Markets and Trading colleagues to monitor and respond to the impact our data has across the primary and secondary market trading activities of our products
Regularly work with stakeholders in Portfolio Management, Trading and Capital Markets, Technology, Risk, Fund Accounting, Custodians, and Authorized Participants

What we offer

Retirement investment and tools designed to help you in building a sound financial future
Access to education reimbursement
Comprehensive resources to support your physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)

Fulltime

!

ETF Servicing Basket Management Team - Associate

Associate – ETF Servicing Basket Management Team - Dublin. ETF Platform Innovati...

Location

Ireland , Dublin

Salary:

Not provided

BlackRock Investments

Expiration Date

March 27, 2026

Requirements

2+ years of industry experience with an ETF Asset Manager or at a Custody and Fund Accounting organization
An understanding of ETFs and the broader market ecosystem in which they exist
Strong knowledge of Fund Accounting principles and the calculation of daily Net Asset Values
A track record of identifying and delivering process improvement
A client service mentality and a history of successful relationship-building examples
Process driven approach to problem solving and a high level of attention to detail
An ability to manage competing priorities and deadlines
Risk management mentality, able to identify downstream implications and proactively call out vulnerabilities
Strong oral and written communication skills—the ability to clearly and accurately communicate information to a wide group of internal and external stakeholders
The desire to work towards industry qualifications such as the IMC

Job Responsibility

Member of our early morning ETF Servicing Basket Management Team (6am start), driving our ETF basket publications daily
Have responsibility for the team’s core workflow in the ETF lifecycle and deliver timely and accurate outcomes
Participate in new product design and implementation
Display a focus on process improvement, risk mitigation, and the creation of scale
Work with our Portfolio Managers to shape, validate, and distribute our ETF baskets to the market
Support our Capital Markets and Trading colleagues to monitor and respond to the impact our data has across the primary and secondary market trading activities of our products
Regularly work with stakeholders in Portfolio Management, Trading and Capital Markets, Technology, Risk, Fund Accounting, Custodians, and Authorized Participants

What we offer

Retirement investment and tools designed to help you in building a sound financial future
Access to education reimbursement
Comprehensive resources to support your physical health and emotional well-being
Family support programs
Flexible Time Off (FTO)

Fulltime

!

ETF Operations Manager

Robert Half

Location:
United States , Remote preferred ▼
Fairfield, CT
Miami, FL

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 07, 2026

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