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ETF Business Analyst

https://www.hsbc.com Logo

HSBC

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Location:
Republic of Ireland

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. Here in Ireland, you’ll help evolve and grow our business.

Job Responsibility:

  • Evaluate and reconcile information from various sources, distinguishing user needs from underlying requirements
  • Define, document, review and obtain sign-off for requirements for internal and client-requested change, partnering with IT, Product, Operations and external vendors
  • Facilitate workshops and produce process maps as part of the requirement gathering process
  • Support product backlog refinement and track delivery progress using tools like Jira, Microsoft Teams and Confluence
  • Support technical solutions and system configurations, including supporting go-live and post-implementation activities
  • Prepare test scripts/scenarios and manage UAT (User Acceptance Testing) and regression testing
  • Support the deployment of the HSBC ETF platform across the European markets performing gap analysis and defining system enhancements
  • Identify risks and opportunities to streamline end-to-end processes, improving efficiency and the client experience in line with the product roadmap
  • Maintain an up-to-date action log and provide regular status reporting to working-level governance forums

Requirements:

  • 4+ years’ Business Analyst experience within Securities Services (funds/asset servicing/custody)
  • ETF experience, including understanding of the ETF order lifecycle (trading through settlement) and the ETF service model
  • Experience eliciting and documenting requirements, managing stakeholders, and supporting testing/UAT
  • Experience working with third-party vendors and/or SaaS providers
  • Proven ability to manage multiple priorities and deliver change in a fast-paced environment
  • Professional working proficiency in English

Nice to have:

  • Knowledge of the Irish funds industry
  • Knowledge of fund accounting, transfer agency and custody processes
  • Technical awareness (e.g., APIs, SWIFT, SFTP)
What we offer:
  • Access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
  • Flexible working
  • Resources that support mental, physical and social well-being, including Employee Assistance Program
  • Opportunities to work internationally
  • Employee Resource Groups that bring together colleagues with shared characteristics and common interests

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 11, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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