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We are looking for the Estates Performance Coordinator for our South division. The role is hybrid (predominantly from home, travel upon request). The Estates Performance Coordinator is responsible for coordinating and assessing information from our planned and reactive maintenance programme as well as insurance surveys, audits, reports, and statutory requirements and supporting documentation. The Estates Performance Coordinator ensures information is prioritised for the Estates and FM Management teams to be able to make informed decisions, and manage workload effectively, about property related issues. The Estates Performance Coordinator also coordinates 3rd party visits and assesses performance against SLA also ensuring that compliance work is completed, validated and remedial work is scheduled for completion.
Job Responsibility:
Identification of projects and urgent tasks from surveys and audits which require prioritisation for the Estates and FM Teams
Collation of information to be presented to the Regional Estates Managers allowing them to make informed decisions about statutory work required across the estate
Ensuring any resultant remedial work from planned activity is scheduled within the Estates and FM management system
Providing support to the regional team in prioritising and scheduling all planned and reactive work
Monitoring Estates and Safety comms channels to capture proposed statutory changes related to the running of our estate and ensuring they are escalated for the future change of processes
Preparation of monthly compliance data
Coordinate the planning and scheduling process, collate information, and create required planning programmes containing all required information for work tasks and potential projects
Book in regular review meetings ensuring all Estates, FM, 3rd party and Operational colleagues are kept up to date with planned activity. Measure whether work is being completed in line with our quality assurance programme
Coordinate subsequent programme of works for all Estates tasks and projects resulting from insurance and statutory surveys
Preparation of information for reports and documentation for DEM decisions monthly including attendance at DEM meetings
Coordinate post completion work reviews with 3rd party suppliers
To follow the Data Protection Policy and associated policies, keeping information confidential and secure, in order to ensure employee and customer data is protected and handled appropriately in line with legislative requirements
Requirements:
Able to assess information, prioritise and prepare for decision
Experience of liaising and monitoring with 3rd parties
Demonstrate financial and commercial awareness including previous experience of working with and managing costs and budgets
Ability to build relationships internally and with 3rd parties, insurers and other stakeholders
Previous experience of working within an Estate or Facilities Management environment
What we offer:
A discretionary annual bonus
25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more