Estate Patrol Security Officer

• Assist in the provision of day-to-day Front-Line Security for the estate
• Interact with all stakeholders, visitors, tenants and management team, dealing with any requests and escalating these where required
• Carry out regular patrols and inspections, both internal and external across the estate including car parks
• Working with the various Front of House Security teams providing relief cover for breaks
• Maintaining good order on site including the protection of everyone therein against violent acts, abuse and accident
• The protection of private property belonging to the client, their staff and visitors against loss, theft and damage
• Ensure basic fire precautions are in place and means of escape are kept clear
• Providing full reports on all maintenance and security related issues
• Escalating any contractor issues to the onsite FM / Estate Security Control Room
• Provide information for and in accordance with company disciplinary procedures
• Assist in training new staff to both the client’s and the company’s standards
• Comply with company health and safety procedures
• Maintain a high standard of communication and good working relationship with all other staff, visitors and contractors
• Carrying out all duties as required in a professional and diligent manner
• To liaise with retailers to assist and advise them on complying with estate rules and licencing laws
• Assist with any Investigations of thefts, complaints and incidents as required
• To record and report all incidents
• To record and report all accidents
• To assist as directed in the event of any full building evacuation / major incident
• To be deployed on estate events

• Must be of good general health and fitness
• Must have previous security experience
• Must be able to cope with high pressure situations
• Excellent timekeeping and attendance is critical
• Must hold a valid Door Supervision or a Close Protection SIA licence
• First aid trained
• Excellent Customer Service, literacy and communication skills
• Have excellent spoken and written English
• Possess an excellent telephone manner
• Possess excellent report writing skills
• A consistently smart appearance in the uniform provided
• Reliability, self-motivation and ability to use own initiative and work without supervision
• Ability to use tact and diplomacy when dealing with a full range of people

SIA CCTV badge would also be beneficial

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform