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Espresso Machine Technician

New Zealand, Dunedin Employment contract · Job Posted May 03, 2026
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Job Description

Being an Allpress Technician, you are responsible for installing, servicing and maintaining our customer’s espresso equipment throughout New Zealand. As we exclusively work with La Marzocco machinery, experience with these machines is preferred. A big part of this role is engaging and building trusted relationships with our customers, whether it be through talking about our coffee, checking in with how their machine is going or just having a chat about the weekend – so having a natural ability to connect with people is a must. You will be required to spend time on the road independently so being able to think quickly on your feet and able to adapt easily to different situations is a must. This position does include travel throughout NZ (mainly in the South Island) and requires availability for regular scheduled weekend work and on-call support, which is shared evenly between the team.

Job Responsibility

  • Installing, servicing and maintaining customer’s espresso equipment throughout New Zealand
  • Engaging and building trusted relationships with customers
  • Spending time on the road independently
  • Thinking quickly on your feet and adapting easily to different situations
  • Travel throughout NZ (mainly in the South Island)
  • Availability for regular scheduled weekend work and on-call support

Requirements

  • Customer-centric mind-set
  • Self-Motivated
  • A passion for problem solving and diagnosing
  • Strong communication skills
  • Good time management and organisational skills
  • Full driver's license
  • An Electrical Appliance Serviceperson (EAS) qualification is preferred

Nice to have

  • Existing experience repairing coffee machine equipment
  • Barista experience
  • Mechanically minded
  • Love to get your hands on the tools
  • Electrical Appliance Serviceperson (EAS) qualification

What we offer

  • Tools of trade (company vehicle, carpark, tablet, Credit card, and phone allowance)
  • As much free cup of coffee as you like at work
  • 250g of beans to take home weekly in addition to online staff discounts for our products
  • Discounted meals and offerings at our Café
  • An annual $200.00 wellbeing allowance
  • A free and confidential Employee Assistance Program
  • A 12-week company paid parental leave policy
  • Career development
  • A great company culture with breakfast clubs, Friday drinks, and events

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