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Espresso Machine Technician

United Kingdom, London, Dalston Employment contract 30000.00 - 35000.00 GBP / Year · Job Posted December 05, 2025
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Job Description

Combining your love for coffee and passion for problem-solving and customer service, you will help our customers get excited about their beautiful equipment and be there in times of need. No two days will be the same as you travel out to visit our awesome customers in cafes all over the UK.

Job Responsibility

  • Travel to visit customers in cafes all over the UK
  • Help customers get excited about their equipment and be there in times of need
  • Attend to emergencies out of hours (pre 9am, post 5pm and weekends) when on-call
  • Provide a 7 day a week service to customers

Requirements

  • Excellent communication skills
  • Genuinely enjoy interacting with people from all walks of life
  • A passion for problem solving
  • Exceptional time management and a head for admin
  • Self-motivated
  • Good eye for detail
  • A full clear driving license is essential
  • Comfortable driving a van in London and long distances
  • A love for hospitality and the coffee industry is required
  • Some work with coffee machinery is essential
  • Strong lateral thinking & troubleshooting skills are essential
  • Willingness to travel
  • Some weekend hours will be required

Nice to have

  • Previous technical experience
  • Electrical/engineering background
  • Mechanically minded

What we offer

  • Full role specific training
  • An employee assistance programme - supporting your mental health
  • Good work life balance
  • 33 days of annual leave
  • Access to LinkedIn Learning
  • Enhanced parental leave
  • London Living wage and daytime working
  • Fully paid access to gympass
  • Gender affirmation leave
  • Vast career development
  • A transparent and friendly company culture
  • Additional remuneration for on-call duty
  • On call and overtime pay
  • Great staff perks
  • Competitive salary
  • Career development
  • Great company culture

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