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Combining your love for coffee and passion for problem-solving and customer service, you will help our customers get excited about their beautiful equipment and be there in times of need. No two days will be the same as you travel out to visit our awesome customers in cafes all over the UK.
Job Responsibility:
Travel to visit customers in cafes all over the UK
Help customers get excited about their equipment and be there in times of need
Attend to emergencies out of hours (pre 9am, post 5pm and weekends) when on-call
Provide a 7 day a week service to customers
Requirements:
Excellent communication skills
Genuinely enjoy interacting with people from all walks of life
A passion for problem solving
Exceptional time management and a head for admin
Self-motivated
Good eye for detail
A full clear driving license is essential
Comfortable driving a van in London and long distances
A love for hospitality and the coffee industry is required
Some work with coffee machinery is essential
Strong lateral thinking & troubleshooting skills are essential
Willingness to travel
Some weekend hours will be required
Nice to have:
Previous technical experience
Electrical/engineering background
Mechanically minded
What we offer:
Full role specific training
An employee assistance programme - supporting your mental health
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