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First American Financial Logo First American Financial · Finance

Escrow Support Processor

United States, Puyallup 20.31 - 27.09 USD / Hour · Job Posted March 27, 2026
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Job Description

Join a centralized processing team that keeps escrow operations running smoothly behind the scenes. In this role, you’ll handle the high-volume clerical work associated with opening and closing escrows - freeing up branch teams to focus on delivering exceptional customer service. You’ll act as a key internal partner to escrow branches, managing documentation, processing tasks, and communicating important instructions. This position does not involve direct customer interaction, allowing you to stay focused on accuracy, efficiency, and operational excellence.

Job Responsibility

  • Provides a wide range to a team of Escrow Support Processors and Escrow Officers
  • May work on escrow openings and closings
  • Performs clerical functions to set up (open) escrow files
  • Prepares correspondence, escrow files and orders preliminary title reports
  • Performs fund disbursements
  • Prepares and delivers closing statements and closing letters
  • Schedules and provides instructions to couriers
  • Orders payoffs, liens, homeowner association documents and evidence of insurance
  • Distributes preliminary report
  • Communicates with branches, as needed
  • Follows functional area’s processes and procedures in daily activities
  • Troubleshoots as needed
  • Actively contributes to the results of a team and works toward achieving goals and objectives
  • Other duties as assigned

Requirements

  • High school diploma or equivalent
  • 1-2 years escrow processing experience
  • Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
  • Working knowledge of fundamental concepts, practices and procedures of department/field
  • Good verbal and written communication skills
  • Establishes effective working relationships at the work group level

What we offer

  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan
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