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Found typically in centralized processing (rather than an individual branch setting). Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, but not to customers.
Job Responsibility:
Provides a wide range to a team of Escrow Support Processors and Escrow Officers
May work on escrow openings and closings
Performs clerical functions to set up (open) escrow files
Prepares correspondence, escrow files and orders preliminary title reports
Performs fund disbursements
Prepares and delivers closing statements and closing letters
Schedules and provides instructions to couriers
Orders payoffs, liens, homeowner association documents and evidence of insurance
Distributes preliminary report
Communicates with branches, as needed
Follows functional area’s processes and procedures in daily activities
Troubleshoots as needed
Actively contributes to the results of a team and works toward achieving goals and objectives
Other duties as assigned
Requirements:
High school diploma or equivalent
1-2 years escrow processing experience
Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
Working knowledge of fundamental concepts, practices and procedures of department/field
Good verbal and written communication skills
Establishes effective working relationships at the work group level