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Associa is currently looking for a Escrow/Resale-Spec to join our team in Fort Lee, NJ. As a Escrow/Resale-Specialist, you will be responsible for all of the opening, closing, and maintenance of escrow accounts including document creation. Individuals in this position may interact with escrow customers. The day-to-day responsibilities of an Escrow/Resale-Specialist typically involve opening escrow orders, review and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings. Additionally responsible for escrow logs, reports, and other files.
Job Responsibility
Communicate requirements and other information to clients including title exceptions
Prepare and review documents for closing and handle the disbursement and follow up of all escrow transactions
Open orders, input closing statements from a worksheet prepared by escrow officers
Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions
Acquire all information needed to prepare required documents and escrow instructions from all parties
Request Inspection reports
Submit Buyer(s) for Membership Approval
Balance escrow file
Draft checks and closing statements
Other duties as assigned
Opening escrow orders, review and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings
Additionally responsible for escrow logs, reports, and other files
Requirements
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Professional communication skills (phone, interpersonal, written, verbal, etc.)
Professional customer service skills
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
Interpretation and completion of verbal and/or written instructions at a proficient level
Knowledge of general office equipment (copier, fax, phone systems, etc.)
Knowledge of company policies, procedures and forms
Confidentiality and discretion in the performance of all duties and responsibilities
Time management and time critical prioritization skills
Experience with Co-Op resales & sublease application preferred
Nice to have
Experience with Co-Op resales & sublease application