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Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.
Job Responsibility:
Performs a wide range of administrative duties to gather information and assist in the escrow process
Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
Communicates requirements and other information to clients
Interprets various agreements as they relate to closing and prepare all documents required for transactions
Requirements:
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Proficient Excel skills
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems