Escrow Assistant Residential & Commercial

• Assist in the escrow process for both residential and commercial transactions, ranging from routine to more complex files, including opening orders, preparing closing documents, inputting closing statement information, and handling disbursements and post-closing follow-up
• Communicate regularly with customers and internal partners throughout the escrow process, adapting communication style as needed to ensure clarity and a positive customer experience
• Interpret and review various agreements and documents as they relate to escrow closings
• Work with industry-leading and innovative technologies to support escrow transactions and ensure a smooth, efficient closing process
• Provide consistent administrative and operational support to Escrow Officers and the broader escrow team

• A passion for helping customers while maintaining a professional, positive, and service-oriented attitude
• Excellent verbal and written communication skills with both internal teams and external customers
• Strong organizational skills with a high level of attention to detail
• able to manage multiple priorities and meet established deadlines
• A problem-solver mindset with natural curiosity and an eagerness to learn
• A collaborative approach and ability to thrive in a team-oriented environment focused on exceeding customer expectations
• Working knowledge of the Microsoft Office suite and the ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent required
• 2+ years of escrow-related experience preferred, with exposure to residential and/or commercial transactions
• Currently located in, or willing to relocate to, Northwest Arkansas for an in-office role

medical, dental, vision, 401k, PTO/paid sick leave, employee stock purchase plan