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First American Financial Logo First American Financial · Customer Service

Escrow Assistant Front Desk

United States, Eugene 18.46 - 24.63 USD / Hour · Job Posted February 17, 2026
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Job Description

Join First American in Eugene, OR, where we believe our greatest asset is our people. We are looking to add an Escrow Assistant/Front Desk team member to our growing team. In this role, you’ll work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team. This position plays a key role in helping make the dream of homeownership a reality. We’re seeking someone with the drive and potential to grow - an individual looking for a long-term career path at First American and eager to learn, contribute, and advance within our organization. We will train!

Job Responsibility

  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Interpret various agreements as they relate to escrow closings
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Requirements

  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with both our internal teams and external customers
  • Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
  • Thrives in contributing to a team working together to deliver beyond customer expectations
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
  • High school diploma or equivalent

Nice to have

Preferred admin/escrow background preferred but not necessary as WE WILL TRAIN!

What we offer

  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan
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