Escape Lounge Assistant General Manager

• Support Operations: Assist the General Manager in overseeing all aspects of lounge operations—front of house, back of house, and administrative functions
• Team Leadership: Supervise, coach, and inspire the lounge team, promoting CAVU’s values and delivering consistent 5-star service
• HR & Compliance: Manage team scheduling, hiring, onboarding, employee relations, and ensure all TSA, airport, and health/safety regulations are met
• Guest Experience: Foster a welcoming, polished environment that reflects Escape Lounge standards of hospitality and comfort
• Inventory & Quality Control: Monitor food quality and presentation, manage inventory levels, and ensure menu adherence and cleanliness
• Partner Collaboration: Liaise with business partners to maintain excellence across brand and operational standards
• Culture & Engagement: Promote a positive, inclusive, and values-driven team culture focused on service, safety, and hospitality excellence

• 2+ years of hospitality or restaurant management experience (airport, hotel, or upscale lounge experience is a plus)
• Strong leadership and communication skills
• Ability to multitask, prioritize, and problem-solve in a dynamic environment
• Working knowledge of POS systems, Microsoft Office, and Teams
• ServSafe Food Handler and BASSETT certifications (or willingness to obtain)
• Availability to work varied shifts, including early mornings, evenings, weekends, and holidays
• Eligibility to pass TSA background check and obtain an airport badge
• Valid Driver’s License (if required for airside driving at location)
• Able to stand/walk for extended periods and lift/push up to 50 lbs
• Comfortable working in a fast-paced, high-traffic environment
• Capable of bending, reaching, stooping, and performing hands-on tasks as needed

airport, hotel, or upscale lounge experience