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The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT delivery teams to deliver high-quality enhancements and provide ongoing support post implementation. This role also requires a strong technical understanding of ERP systems, especially SAP and Maximo, including analysis, configuration, development coordination, and user support. Ultimately, you will help the organisation optimise its supply chain and maintenance operations through improved use of ERP and analytics, while ensuring alignment with overall IT standards and security practices.
Job Responsibility:
Collaborate with business stakeholders in Supply Chain and Operations to identify their needs and pain points
Analyse and map current business processes in areas like inventory management, work order processing, procurement to pay, and maintenance scheduling
Define and propose ERP-based solutions that are cost-effective and aligned with the company’s digital transformation goals
Partner with project managers and the broader IT team to plan and execute projects delivering enhancements to the SCM and EAM functionalities
Ensure that the IT team remains the “partner of choice” for the business by delivering solutions that meet requirements and by communicating proactively
Work closely with the business and ERP Manager to design ERP solutions supporting business system development
Plan, monitor, and control any IT enhancements resulting from analysis activities in the SCM/EAM area
Develop “fit-for-purpose” IT recommendations that accurately reflect business needs
Perform comprehensive requirements gathering including eliciting requirements via workshops or interviews with end users
Provide regular project status reviews and strong support to project delivery teams working on SCM/EAM improvements
Lead assigned project resources and coordinate with the business to ensure high-quality deliverables that have lasting benefits
Liaise with IT Infrastructure and Support teams to make sure proposed solutions are technically feasible
Analyze existing SAP and Maximo environments and propose system enhancements related to supply chain and maintenance processes
Ensure timely resolution of ERP (SAP/Maximo) incidents and service requests related to SCM and EAM
Implement minor enhancements or updates following change control procedures
Guarantee that the SAP and related EAM systems remain up-to-date and reliable
Collaborate with stakeholders to implement larger projects
Adhere to the ERP software development lifecycle and the organisation’s change control and compliance procedures for all development activities
Coordinate cutover activities for any major changes in SCM/EAM systems
After go-live, manage support for ERP systems by establishing proper support procedures, knowledge transfer to the support team, and being available as an escalation point
Maintain an up-to-date knowledge of SAP capabilities and of the Maximo EAM system’s capabilities
Support the expansion of ERP capabilities in SCM/EAM
Develop ad-hoc reports or coordinate the development of such reports using SAP tools or Maximo reporting tools to meet emerging information needs
Provide cross-functional support as needed
Firmly understand the threat of cyber attacks in IT and OT environments and incorporate this understanding into daily responsibilities
Requirements:
Experience as an IT business analyst or similar role in an upstream oil & gas industry (or comparable heavy industry) is strongly preferred, with specific experience around Supply Chain or Maintenance processes
Proven ability to provide day-to-day operational support for Supply Chain/Procurement and Maintenance functions within an SAP environment (or a similar ERP)
Experience in the development, administration, configuration, and technical support of SAP – particularly in areas such as procurement (purchasing, inventory, logistics) and maintenance (work orders, equipment, preventive maintenance schedules)
Solid experience and expertise in SAP modules related to this role: for example, extensive know-how in SAP MM and PM configuration
Expertise in Maximo (IBM Maximo Asset Management) and EAM software - asset information, maintenance workflows, and how it can interface or integrate with ERP systems like SAP
Demonstrated skill in bridging the gap between technical details and business requirements
A track record of driving process improvements
Good understanding of data analytics related to SCM/EAM
Strong problem-solving ability
Excellent communication and teamwork skills
Experience with the formalities of IT change management
Adaptability and continuous learning mindset
Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering (such as Industrial or Mechanical Engineering), Project Management or a related field
Certification in Enterprise Resource Planning systems, specifically SAP, is preferred
Project Management certification or training (like PMP, Prince2, or Agile methodologies) can be beneficial
Evidence of formal training in SAP relevant to this role or in Maximo
Nice to have:
Experience with integration between SAP and Maximo or other EAM systems is a plus
Additional experience with SAP modules like QM (quality management) or SD/LE (sales distribution / logistics execution) is useful if it interfaces with SCM processes
Any additional certifications like APICS CPIM (Certified in Production and Inventory Management) or CMRP (Certified Maintenance & Reliability Professional) might be considered a bonus