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We are looking for an experienced ERP Project Manager to guide order-to-cash process leadership for a Long-term Contract position based in New York, New York. This role will partner across operations, finance, and technology teams to shape an effective end-to-end process framework covering order intake, fulfillment, invoicing, receivables, and cash application. The position is focused on establishing strong process ownership, encouraging adoption of SAP best practices, and delivering meaningful gains in customer experience, cash flow performance, and operational efficiency.
Job Responsibility:
Direct the end-to-end order-to-cash process strategy, ensuring alignment across business operations, finance, and technology stakeholders
Define and maintain the process model for order management, fulfillment, billing, receivables, and cash application within an SAP environment
Lead planning activities for ERP-related initiatives, including rollout coordination, milestone tracking, and resource allocation
Partner with cross-functional teams to identify process gaps, resolve execution issues, and improve service quality across the revenue cycle
Establish governance standards, performance measures, and quality control practices to support reliable and scalable operations
Act as the primary business representative for order-to-cash requirements, translating operational needs into structured project priorities
Support SAP program delivery by promoting standard functionality, minimizing unnecessary customization, and guiding process decisions
Drive continuous improvement efforts that strengthen revenue flow, enhance customer satisfaction, and improve working capital outcomes
Requirements:
Demonstrated experience managing ERP or SAP projects with responsibility for order-to-cash process delivery
Strong understanding of financial systems, including billing, accounts receivable, and cash application activities
Proven ability to build rollout plans, manage timelines, and coordinate resources across multiple workstreams
Experience working with cross-functional teams spanning business operations, finance, IT, and engineering
Solid knowledge of process governance, quality control methods, and operational performance management
Ability to evaluate complex business needs and turn them into practical, scalable process solutions
Excellent stakeholder communication skills with the ability to influence decisions at senior levels
What we offer:
medical, vision, dental, life and disability insurance