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We are seeking a highly skilled Head of Programme Management / ERP Programme Manager to join a retail conglomerate. In this role, you will lead the project management function for our multi-year Retail Merchandising ERP Transformation and Implementation programme, which is currently entering Year 2 of a 3-year implementation roadmap. Reporting directly to the Programme Director, you will lead and optimize the overall Project Management Office (PMO) for a landmark, multi-year digital and process transformation. This enterprise-wide initiative spans major strategic business units within a premier, multi-format retail conglomerate based in Hong Kong.
Job Responsibility
Direct and operate the core PMO function, establishing robust governance, frameworks, and performance standards across the enterprise
Partner closely with the Programme Director to steer overall programme planning, resource allocation, and roadmap execution
Oversee the successful delivery and integration of a multi-year Retail Merchandising ERP (Oracle) implementation, ensuring strict alignment with overarching business goals and value realization
Design, refine, and champion agile/waterfall hybrid methodologies
Track critical path milestones and cross-programme dependencies
Proactively identify, mitigate, and resolve complex risks and blockers alongside senior business owners
Champion the integrity of programme templates, standards (including induction guides, reporting frameworks, and gate forms), and knowledge repositories within SharePoint
Requirements
10+ years of progressive project/programme management experience, with a proven track record in a dedicated leadership or PMO Lead capacity
A highly driven, tech-savvy Programme Manager with deep, hands-on expertise in Oracle ERP systems, specifically Oracle Retail
Prior experience within a top-tier management or technology consultancy is highly advantageous
Exceptional interpersonal and political acumen, with the confidence to collaborate, influence, and present seamlessly to senior leadership in a boardroom setting
Full professional fluency (written and spoken) in English, Cantonese, and Mandarin is strictly required for regional stakeholder engagement
Project Management Professional (PMP), Prince2, or an equivalent recognized qualification is highly preferred
Bachelor’s degree in Business Administration, Management, Information Technology, or a related discipline
Elite analytical mindset, superior problem-solving capabilities, and meticulous attention to detail within fast-paced, complex corporate environments
Nice to have
Prior experience within a top-tier management or technology consultancy is highly advantageous
Project Management Professional (PMP), Prince2, or an equivalent recognized qualification is highly preferred