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Lead and manage the SAP-focused Parts Sales application team, ensuring operational excellence and continuous enhancement of SAP applications to support Hyundai/Kia America’s parts sales business. This role oversees the full software development lifecycle (SDLC), drives strategic alignment, and manages team performance to deliver high-quality solutions.
Job Responsibility:
Lead and manage the SAP-focused Parts Sales application team, ensuring operational excellence and continuous enhancement of SAP applications to support Hyundai/Kia America’s parts sales business
Direct operations and enhancement initiatives for SAP (S/4HANA) Parts applications, ensuring alignment with business goals
Maintain seamless integration of SAP applications with internal systems and external partner platforms
Plan and execute projects to deliver innovative SAP solutions that meet evolving business needs
Manage team performance in ticket processing, on-time delivery, and quality standards
establish metrics and foster continuous improvement
Allocate and optimize team resources to maximize efficiency and responsiveness
Align local team activities with global service plans and organizational priorities
Serve as the primary liaison for sponsors, providing clear and timely updates on application services and projects
Requirements:
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience
8+ years of progressive SAP experience, including 3–5+ years in a leadership role managing SAP operations and support
Hands-on experience with SAP S/4HANA, including at least one major implementation or migration project
Strong skills in SAP operations management (incident, problem, change), project leadership, and vendor management
Solid understanding of sales, logistics, and supply chain processes, ideally within distribution or retail
Proficiency in SAP modules (SD, MM, FI integration), SAP Basis concepts, system architecture, and security
Exceptional leadership, communication, analytical, and stakeholder management abilities
Nice to have:
Relevant certifications such as SAP S/4HANA, PMP, or ITIL
Bilingual proficiency in English and Korean
Experience contributing to solution architecture discussions
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