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Astound is seeking a highly skilled and proactive ERP Manager to oversee the implementation, configuration, administration, and ongoing development of our NetSuite ERP system. This role will be pivotal in driving process efficiency, ensuring system stability, and enabling the business to leverage ERP functionality for operational excellence. The successful candidate will collaborate across departments to align system capabilities with organizational needs, lead optimization initiatives, and maintain strong governance of ERP data and workflows.
Job Responsibility:
Lead and coordinate the end-to-end implementation of NetSuite, including requirements gathering, design, configuration, testing, training, and go-live
Partner with internal stakeholders and external consultants to ensure on-time, on-budget delivery
Define and document ERP workflows, business rules, and customizations
Serve as the primary system administrator for NetSuite, ensuring uptime, security, and compliance
Manage user accounts, roles, and permissions
Monitor system performance and proactively address technical issues
Maintain accurate and reliable data across all modules
Design, test, and deploy customizations, scripts, workflows, and integrations
Continuously improve processes by leveraging NetSuite capabilities and best practices
Implement dashboards, reports, and analytics for business insight and performance tracking
Work closely with Finance, Project Management, Procurement, Operations, and other departments to understand needs and translate them into ERP solutions
Lead user training, develop SOPs, and provide ongoing support
Ensure alignment of ERP processes with company policies, controls, and compliance requirements
Manage relationships with NetSuite support, implementation partners, and third-party integration vendors
Track and report on project milestones, budgets, and risks
Requirements:
Proven education, training, or certifications in Information Systems, Business Administration, Accounting, or related field
5+ years of ERP administration experience
at least 3 years of direct NetSuite experience
Proven track record of successful ERP implementations, preferably in manufacturing, trade show, or project-based environments
Strong understanding of NetSuite modules (Finance, Inventory, Procurement, Projects, CRM)
Experience with SuiteScript, SuiteFlow, SuiteAnalytics, and system integrations (e.g., APIs, middleware)
Advanced Excel skills and understanding of data migration best practices
Exceptional problem-solving, analytical, and troubleshooting abilities
Strong project management skills with the ability to handle multiple priorities
Excellent communication and stakeholder management skills
High attention to detail with a focus on process improvement
What we offer:
Excellent Medical Insurance
Excellent Dental Insurance
Excellent Vision Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
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