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We are partnering with a boutique technology firm to hire an ERP Implementation Specialist who thrives in remote, virtual client-facing environments and enjoys guiding teams through complex system change. This role is well-suited to someone who is charismatic, confident, and consultative. Someone who can build trust quickly, navigate challenging conversations, and support clients through high-pressure implementations.
Job Responsibility
Lead and support ERP implementations
Serve as a trusted advisor and change leader throughout the implementation lifecycle
Configure and support primarily COTS (out-of-the-box) client environments
Troubleshoot issues independently and think critically under pressure
Partner with internal teams and clients to ensure successful go-lives
Train users on how to use the system (not on accounting theory)
Requirements
Post-secondary education in IT or Accounting
ERP implementation experience
Comfortable working directly with clients in high-impact situations
Strong written and verbal communication skills
Independent problem-solver with strong troubleshooting instincts
Ability to lead change and influence user adoption
Background spanning systems, finance, IT, or business systems
Exposure to SQL and analytics
Understanding of accounting principles
What we offer
Competitive salary and performance-based bonus, plus full benefits