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The primary purpose of the ERP / EDI Analyst is to support the business departments and managers in analysing, defining and designing new and existing business opportunities with the goal to provide effective business solutions within the scope of the ERP application as well as develop, coordinate, implement, manage, and oversee all ERP / EDI-related developments, transmissions and interfaces between the Company and the customer.
Job Responsibility:
Manage business projects and expectations, which include defining solutions and processes to support the growth of Kronopan's business, using Ksoft and ancillary systems
Analyze business needs and apply Ksoft functionality, assist business users in the use of the business system, suggest improvements, assist in fact-findings and act as a business solution provider
Work with outside support vendors, coordinating issue resolution efforts
Act as Kronospan's Business system expert in general and the lead in the supported business area specifically. Alert business managers when there are problems with processes, data integrity, or other business problems
Receive and respond to incoming calls and/or e-mails regarding system problems
Assist the user community by in-person, hands-on visits when required
Responsible for analyzing and designing specifications used for enhancements and extensions in EDI applications, interfaces and mapping
Serves as the primary link between the Company and any data-trading partners
Review and analyze customer vendor requirements for process changes, compliance tracking and/or new business development needs
Work with employees at all levels of the organization to support accurate, proper data exchanges within the organization
Analyses data and recommends continuous improvement activities to drive value and performance for business leaders
Responsible for the oversight of all EDI testing, implementations, and upgrades
Requirements:
Ability to handle multiple priorities and people simultaneously
Flexibility to handle continually changing priorities/demands
History of demonstrated initiative and teamwork
Organizational and time management skills
Professional demeanor with excellent written and oral communication skills
Excellent math skills
Strong customer orientation
Strong team player
Commitment to company values
Ability to present ideas in business-friendly and user-friendly language
Exceptionally self-motivated and directed. Energetic, forward-thinking and creative with high ethical standards
Keen attention to detail
Exceptional service orientation
Candidates must have 3 or more years experience in System administration
Experience with large retailers a plus
Nice to have:
Experience with large retailers a plus
What we offer:
Growth opportunities, domestic and international, with the world's leading producer of wood panel products
Work in a diverse, inclusive environment with colleagues from around the world
A highly competitive benefits program including affordable medical, dental and vision plans
Company paid life and short & long term disability plans
Supplemental life, critical illness and accident plans for you and your family
401 (k) retirement plan with company match
Paid time off including a generous paid vacation plan and holidays after 90 days
“Life of Career” training opportunities through our global or local KronoAcademy
Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools