ERP/CRM Consultant Job at Robert Half (Lyon Station)

Job Description

We are looking for an ERP/CRM Consultant to help finance and budgeting teams improve planning, reporting, and operational decision-making through effective enterprise system solutions. This role works closely with stakeholders in Lyon Station, Pennsylvania to assess business needs, shape future-state processes, and support the delivery of financial systems capabilities. The ideal candidate combines strong SAP S/4HANA functional knowledge with business analysis experience in budgeting, cost management, and financial operations.

Job Responsibility

Work directly with finance leaders, process owners, and subject matter experts to clarify business goals, operational pain points, and compliance considerations related to budgeting and financial management
Gather and define business needs using interviews, workshops, and process reviews, then translate findings into clear functional documentation and user-focused requirements
Create current-state and future-state process models, including business rules, workflows, functional specifications, and user stories that guide solution design
Recommend process improvements that enhance planning, forecasting, cost allocation, period-end activities, and financial reporting by aligning with established SAP best practices
Analyze financial data to uncover trends in budget performance, cost visibility, forecasting reliability, and broader financial outcomes
Provide functional expertise across SAP S/4HANA financial modules such as FI, CO, FM, and PS, and advise stakeholders on system capabilities and downstream impacts
Partner with technical, integration, data, and configuration teams to support solution design, testing, deployment, data validation, cutover readiness, and post-go-live stabilization
Prepare test scenarios, support defect resolution, contribute to training materials and user guides, and communicate key design decisions to both business and technical audiences

Requirements

At least 5 years of practical experience working with SAP S/4HANA in a functional or business analysis capacity
At least 5 years of experience aligning business processes with technology solutions as a Business Analyst or SAP-focused Business Analyst
Background in budgeting, financial management, cost accounting, FP&A, or a closely related finance discipline
Strong knowledge of financial operations, budget planning, cost control, and enterprise reporting processes
Experience supporting SAP implementations, upgrades, or significant enhancement initiatives is preferred
Familiarity with SAP S/4HANA, Private Cloud environments, and Integrated Business Planning is preferred
Bachelor’s degree in Business, Information Systems, or a related field, or equivalent work experience
Relevant SAP functional or methodology certifications are preferred

Nice to have

Experience supporting SAP implementations, upgrades, or significant enhancement initiatives is preferred
Familiarity with SAP S/4HANA, Private Cloud environments, and Integrated Business Planning is preferred
Relevant SAP functional or methodology certifications are preferred

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan
Free online training

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ERP/CRM Consultant

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