ERP/CRM Consultant, Robert Half

Robert Half

Location:
United States, Milwaukee

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an experienced ERP/CRM Consultant to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent role, you will act as the primary functional expert for Oracle Fusion Supply Chain modules, supporting business users in a post-go-live environment. This position emphasizes troubleshooting, user guidance, and process optimization and technical acumen as to communicate with Technology, Supply Chain, and Finance teams alike, making it ideal for professionals who excel in user adoption and operational improvement.

Job Responsibility:

Provide Tier 2 support by addressing transactional and process-related challenges within Supply Chain, Manufacturing, and Logistics
Collaborate with business teams to understand workflows, identify inefficiencies, and recommend system enhancements
Partner with IT and external Oracle consultants to optimize processes and improve system functionality
Investigate and resolve root causes of issues, such as purchase order generation or inventory discrepancies, while guiding users through solutions
Document recurring issues and develop training materials to enhance user adoption and confidence in Oracle Fusion
Facilitate communication between business users and the Technology Department to ensure requirements are effectively gathered and relayed
Conduct internal training sessions to improve user proficiency and system understanding
Monitor system usage and recommend adjustments for better alignment with organizational goals
Build strong relationships with stakeholders to foster collaboration and trust in system processes

Requirements:

Minimum of 5 years of experience as an IT Business Systems Analyst, with a focus on Oracle Fusion or similar Oracle modules
Strong functional knowledge of Supply Chain and Manufacturing processes, including P2P, inventory transactions, receiving, and work order planning
Proven ability to provide post-go-live support in production environments
Excellent communication skills, with experience working directly with business users and translating technical concepts into user-friendly language
Familiarity with manufacturing or consumer goods industries is highly preferred
Bachelor’s degree in Business, Supply Chain, Information Systems, or equivalent practical experience
Detail-oriented problem-solving approach with the ability to work independently and collaboratively
Proficiency in tools and methodologies such as client-side scripting, configuration management, and business requirement documentation

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
August 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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ERP/CRM Consultant