CrawlJobs Logo
Robert Half Logo Robert Half · IT - Software Development

Erp/crm Consultant

United States, Elgin Contract work · Job Posted June 29, 2026
Apply Position
Job Link Share

Job Description

We are looking for an ERP/CRM Consultant to support a manufacturing organization in Elgin, Illinois through a long-term contract engagement. This position will focus on evaluating current business processes, shaping improved workflows, and guiding system-related decisions across warranty and case management functions. The role works closely with business leaders, technology teams, and external partners to define requirements, document solutions, and help drive successful implementation outcomes.

Job Responsibility

  • Lead discovery workshops to understand existing operational processes and evaluate the current Oracle Service Cloud landscape
  • Analyze workflows and business procedures to identify gaps, recommend enhancements, and define scalable future-state process models
  • Work across business units, internal technology teams, and third-party partners to build alignment on solution direction and delivery plans
  • Support the assessment and selection of warranty or case management platforms by gathering requirements, organizing evaluation criteria, and contributing to vendor comparisons
  • Produce detailed functional deliverables such as business requirements documents, functional designs, process maps, use cases, and user stories
  • Partner with technical resources to shape, validate, and test integrations involving JD Edwards EnterpriseOne, Oracle-related platforms, and connected applications
  • Contribute to full lifecycle delivery activities, including solution design, configuration support, testing coordination, and production readiness
  • Serve as a functional advisor for warranty and case management operations, ensuring system capabilities reflect business objectives
  • Facilitate meetings with stakeholders and communicate recommendations clearly to both technical specialists and business audiences
  • Assist with adoption planning, process improvements, and ongoing optimization efforts, including initiatives related to Oracle Service Cloud enhancement or replacement when needed

Requirements

  • 5+ years of experience in techno-functional consulting with a strong emphasis on functional analysis and business process leadership
  • Hands-on experience implementing, improving, or assessing CRM, ERP, or case management platforms such as Oracle Service Cloud, Salesforce, Dynamics, or ServiceNow
  • Demonstrated ability to review existing system environments and translate operational needs into practical solution recommendations
  • Strong background in documenting business requirements, functional specifications, workflows, and related process materials
  • Experience supporting system implementation programs or transformation initiatives in complex cross-functional environments
  • Ability to collaborate effectively with business stakeholders, IT teams, and external vendors throughout planning and delivery activities
  • Excellent communication, workshop facilitation, and stakeholder management skills
  • Familiarity with warranty management, claims handling, case management processes, or JD Edwards integrations is strongly valued

Nice to have

Familiarity with warranty management, claims handling, case management processes, or JD Edwards integrations is strongly valued

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Erp/crm Consultant

8 matching positions

New

Erp/crm Consultant

We are looking for an ERP/CRM Consultant to support client engagements focused o...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience with Oracle Cloud applications or related Oracle enterprise platforms in a consulting or implementation environment.
  • Ability to create reports and analytics deliverables using tools such as BI Publisher and other Oracle reporting technologies.
  • Working knowledge of SQL or PL/SQL for querying data, troubleshooting issues, and supporting reporting needs.
  • Experience supporting integrations, APIs, or connected systems within enterprise application landscapes.
  • Strong skills in gathering business requirements and producing clear functional or technical documentation.
  • Comfortable collaborating with stakeholders, presenting recommendations, and communicating risks or challenges effectively.
  • Familiarity with configuration management, client-side scripting, or CRM development concepts, including API-related work.
  • Exposure to enterprise-scale projects, team coordination, mentoring, or consultative delivery approaches is preferred.
Job Responsibility
Job Responsibility
  • Partner with client stakeholders to identify business goals, document functional needs, and convert those needs into scalable Oracle application solutions.
  • Configure Oracle cloud modules and related platform capabilities to align system behavior with operational requirements.
  • Design, build, and enhance reporting solutions using Oracle reporting and analytics tools to deliver meaningful business insights.
  • Support application integrations and data movement activities, including validation, issue resolution, and coordination during migration efforts.
  • Investigate system defects, analyze root causes, and provide timely fixes or recommendations to maintain stable performance.
  • Contribute to upgrade and enhancement initiatives by assessing impacts, testing changes, and supporting smooth deployment activities.
  • Develop data queries, technical logic, and API-based connections to enable reliable reporting and cross-system functionality.
  • Provide user guidance, knowledge transfer, and solution recommendations to encourage adoption and improve overall client experience.
What we offer
What we offer
  • Medical, vision, dental, life and disability insurance
  • 401(k) or deferred compensation plan (if eligible)
  • Paid time off for vacation, personal needs, and sick time
  • Paid holidays
  • Choice Time Off (CTO) (up to 13 days per calendar year)
  • Free online training
  • Fulltime
Read More
Arrow Right

Erp/crm Consultant

We are looking for an ERP/CRM Consultant to support enterprise application initi...
Location
Location
United States , Salt Lake City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience working as an ERP/CRM Consultant in complex enterprise environments
  • Strong background in client-side scripting for business application customization and enhancement
  • Proven ability to create business requirement documents that clearly capture stakeholder needs and solution objectives
  • Experience with configuration management practices, including change tracking and controlled deployment processes
  • Knowledge of API development and system integration methods across enterprise platforms
  • Practical Salesforce development experience, including customization and solution support
  • Familiarity with Workday and its interaction with broader business system landscapes
Job Responsibility
Job Responsibility
  • Gather input from business stakeholders and convert operational needs into clear functional and technical documentation for ERP and CRM initiatives
  • Develop and maintain client-side scripts to improve system behavior, streamline user interactions, and support business process automation
  • Configure application settings, workflows, and platform features to align system capabilities with organizational requirements
  • Create and support APIs and integrations that enable reliable data exchange between Salesforce, Workday, and related enterprise applications
  • Collaborate with cross-functional teams to design, test, and deploy enhancements that improve system performance and usability
  • Manage configuration changes with a disciplined approach to version control, documentation, and release coordination
  • Participate in troubleshooting efforts to identify root causes, resolve platform issues, and minimize disruption to business operations
  • Provide ongoing guidance during solution delivery, including validation of requirements, testing support, and post-implementation follow-up
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Erp/crm consultant

Location
Location
United States , Oklahoma City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience with Salesforce development and administration in a business environment
  • Strong background in Salesforce configuration, including workflow setup, object customization, and platform maintenance
  • Proven ability to create business requirement documents that clearly capture processes, goals, and solution needs
  • Experience with client-side scripting for CRM or enterprise application customization
  • Knowledge of API development and system integration methods involving Salesforce platforms
  • Familiarity with configuration management practices and structured release processes
  • Working experience with the Salesforce Lightning Platform and related customization capabilities
Job Responsibility
Job Responsibility
  • Gather and interpret business needs, then convert them into clear functional documentation and detailed requirement artifacts
  • Configure and customize Salesforce solutions to support workflows, user experience improvements, and day-to-day operational needs
  • Develop client-side scripting and platform-based enhancements to extend system functionality and improve application performance
  • Build and maintain APIs and integrations that connect Salesforce with related business systems and data sources
  • Administer the Salesforce environment, including user support, configuration updates, and ongoing platform optimization
  • Partner with business and technical teams to recommend solution approaches, validate designs, and ensure successful delivery
  • Maintain configuration standards and change control practices to support stable releases and dependable system performance
  • Contribute to Lightning Platform development efforts, including component enhancements and feature implementation as needed
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Erp/crm Consultant

We are looking for an ERP/CRM Consultant to join a team in East Elmhurst, New Yo...
Location
Location
United States , East Elmhurst
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience building or supporting automation solutions with UiPath
  • Background in finance or accounting, with strong preference for accounts payable experience
  • Ability to analyze existing automations, understand process logic, and recommend meaningful improvements
  • Strong documentation skills with experience producing business or technical process materials
  • Excellent communication skills with the ability to collaborate across finance teams, IT, and leadership
  • Experience working with ERP or CRM integrations
  • Exposure to JD Edwards is advantageous
  • Knowledge of client-side scripting, business requirements documentation, configuration management, API development, or Salesforce development is beneficial
Job Responsibility
Job Responsibility
  • Review current automation workflows and identify practical improvements that enhance efficiency, accuracy, and usability
  • Partner with accounts payable, accounts receivable, finance, and IT teams to gather needs and translate them into well-defined technical solutions
  • Design, refine, and support robotic process automation initiatives using UiPath and related enterprise technologies
  • Evaluate business processes to uncover optimization opportunities and recommend automation strategies aligned with operational goals
  • Create clear process documentation, technical specifications, and workflow materials to support maintenance and future enhancements
  • Communicate project updates, solution design decisions, and process impacts to finance stakeholders and leadership in an understandable manner
  • Support integration efforts across ERP and CRM environments, including enterprise platforms such as JD Edwards when applicable
  • Contribute to intelligent automation initiatives involving AI-driven or agent-based workflows and document processing capabilities such as OnBase, cloud platforms, or document understanding tools
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Erp/crm Consultant

We are looking for an ERP/CRM Consultant to provide hands-on functional support ...
Location
Location
United States , Cincinnati
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience supporting ERP-centered business operations in a functional or applications support capacity
  • Background working with retail, warehouse, distribution, or store operations in a production support environment
  • Solid understanding of inventory control, order-to-cash activities, warehouse execution, and transaction processing flows
  • Experience supporting integrated business applications and resolving interface or message failures across connected systems
  • Familiarity with retail platforms, warehouse tools, and electronic transaction processes such as order, shipment, and invoice documents
  • Strong analytical and troubleshooting skills with the ability to prioritize issues and work independently in a fast-paced setting
  • Effective communication skills and the ability to collaborate with business users, technical teams, and external vendors
  • Exposure to tax application support, configuration management, business requirements documentation, or related operational support disciplines is preferred
Job Responsibility
Job Responsibility
  • Deliver functional support for ERP, retail, and warehouse applications by diagnosing operational issues and guiding timely resolution across business teams
  • Review inventory inconsistencies across connected systems and take corrective action to restore accurate stock balances and transaction records
  • Oversee system interfaces and transaction activity between retail, warehouse, reporting, and external platforms to identify failures and resolve processing interruptions
  • Investigate document and message errors affecting orders, receipts, inventory movements, and store operations, including support for integration-related exceptions
  • Assist warehouse teams with inbound and outbound processing, shipping documentation issues, carrier closeout problems, and related execution challenges
  • Maintain operational system settings such as warehouse mappings, site structures, storage locations, user access, and device support for RF and workstation environments
  • Support electronic transaction workflows with trading partners by resolving data translation, communication, and compliance-related issues
  • Reconcile tax-related data between retail systems and tax applications, maintain required files, and correct reporting discrepancies when identified
  • Gather enhancement requests from stakeholders, document business needs clearly, and recommend practical improvements that strengthen operational efficiency
  • Act as a senior escalation resource for recurring or complex incidents, perform root-cause analysis, and implement sustainable corrective actions
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Erp/Crm Consultant

We are looking for an ERP/CRM Consultant to support business systems initiatives...
Location
Location
United States , Caldwell
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience working as an ERP/CRM Consultant in business-facing technical environments
  • Strong ability to create and manage business requirement documents with clear, actionable detail
  • Proficiency in client-side scripting for customizing and extending platform functionality
  • Experience with configuration management practices across development, testing, and production environments
  • Working knowledge of API development and system integration concepts
  • Practical Salesforce development experience, including customization and enhancement of platform capabilities
  • Ability to communicate effectively with stakeholders, translate business needs, and support solution delivery
Job Responsibility
Job Responsibility
  • Gather stakeholder needs and convert them into clear business requirement documents that guide solution design and delivery
  • Build and enhance platform functionality using client-side scripting and Salesforce development best practices
  • Configure system features and maintain application settings to support business processes and user adoption
  • Develop and support API-based integrations that connect CRM or ERP platforms with related business applications
  • Partner with business and technical teams to evaluate requirements, recommend solutions, and align deliverables with project goals
  • Perform testing, troubleshoot issues, and refine system behavior to improve performance and reliability
  • Document configurations, technical decisions, and implementation details to support ongoing maintenance and knowledge transfer
  • Contribute to configuration management activities to help control changes and maintain system integrity across environments
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
  • Fulltime
Read More
Arrow Right

ERP/CRM Consultant

We are looking for an ERP/CRM Consultant to help finance and budgeting teams imp...
Location
Location
United States , Lyon Station
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of practical experience working with SAP S/4HANA in a functional or business analysis capacity
  • At least 5 years of experience aligning business processes with technology solutions as a Business Analyst or SAP-focused Business Analyst
  • Background in budgeting, financial management, cost accounting, FP&A, or a closely related finance discipline
  • Strong knowledge of financial operations, budget planning, cost control, and enterprise reporting processes
  • Experience supporting SAP implementations, upgrades, or significant enhancement initiatives is preferred
  • Familiarity with SAP S/4HANA, Private Cloud environments, and Integrated Business Planning is preferred
  • Bachelor’s degree in Business, Information Systems, or a related field, or equivalent work experience
  • Relevant SAP functional or methodology certifications are preferred
Job Responsibility
Job Responsibility
  • Work directly with finance leaders, process owners, and subject matter experts to clarify business goals, operational pain points, and compliance considerations related to budgeting and financial management
  • Gather and define business needs using interviews, workshops, and process reviews, then translate findings into clear functional documentation and user-focused requirements
  • Create current-state and future-state process models, including business rules, workflows, functional specifications, and user stories that guide solution design
  • Recommend process improvements that enhance planning, forecasting, cost allocation, period-end activities, and financial reporting by aligning with established SAP best practices
  • Analyze financial data to uncover trends in budget performance, cost visibility, forecasting reliability, and broader financial outcomes
  • Provide functional expertise across SAP S/4HANA financial modules such as FI, CO, FM, and PS, and advise stakeholders on system capabilities and downstream impacts
  • Partner with technical, integration, data, and configuration teams to support solution design, testing, deployment, data validation, cutover readiness, and post-go-live stabilization
  • Prepare test scenarios, support defect resolution, contribute to training materials and user guides, and communicate key design decisions to both business and technical audiences
What we offer
What we offer
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Free online training
Read More
Arrow Right

Erp/Crm Consultant

We are seeking an experienced Integration Developer Consultant to support stabil...
Location
Location
United States , Albuquerque
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience with systems integration and middleware development
  • Hands-on experience with Oracle CRM (or Oracle-based applications)
  • Experience working with Tyler Technologies solutions, ideally Enterprise Permitting & Licensing (EPL)
  • Proficiency in relevant programming languages (Python, APIs, web services, or integration tools)
  • Experience working with REST/SOAP APIs, data mapping, and ETL processes
  • Ability to work with legacy code and undocumented integrations
  • Strong troubleshooting and debugging skills
Job Responsibility
Job Responsibility
  • Analyze and assess existing integration codebase between Oracle CRM and Tyler EPL
  • Troubleshoot and resolve data flow, synchronization, and performance issues
  • Modify and enhance integration logic to improve stability, scalability, and error handling
  • Provide hands-on programming support for ongoing system integration needs
  • Document current integrations, code structure, and recommended improvements
  • Collaborate with Planning Department stakeholders and IT teams to validate business rules and workflows
  • Implement best practices for integration architecture, logging, and monitoring
  • Assist with testing, debugging, and deployment of updated integration components
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right