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Erp/crm Consultant

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Andover

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Act as the lead resource for Workday modules such as Core HCM, Compensation, Talent, Benefits, Payroll, Absence, and Time Tracking, providing guidance on system capabilities and best practices
  • Configure and refine Workday settings, business processes, security roles, notifications, and user access to align the platform with operational needs
  • Drive the planning, testing, and rollout of new features, system updates, and enhancements to improve platform performance and user experience
  • Manage and troubleshoot integrations between Workday and external systems, including payroll, benefits, learning, and other third-party applications
  • Partner with HR and business stakeholders to gather requirements, map workflows, and convert operational needs into practical system solutions
  • Identify opportunities to streamline processes through automation and improved configuration, helping increase efficiency, accuracy, and compliance
  • Investigate complex production issues, assess business impact, perform root-cause analysis, and coordinate timely resolution of escalated system problems
  • Support reporting needs through ad hoc analysis, scheduled report delivery, and data validation activities that strengthen governance and decision-making
  • Lead Workday-related initiatives such as module implementations, upgrades, and cross-functional projects while coordinating with vendors and internal teams to maintain timelines and quality standards

Requirements:

  • Bachelor’s degree in Information Systems, Human Resources, Business, or a related field
  • Hands-on experience supporting and configuring Workday, including Workday HCM and related functional modules
  • Strong understanding of HR operations, regulatory compliance, and data governance practices within enterprise systems
  • Demonstrated ability to create business requirements documentation and translate process needs into functional system designs
  • Experience with software testing, validation, issue triage, and documentation for system changes and enhancements
  • Knowledge of Workday integrations and configuration management, including support for connected third-party platforms
  • Proven ability to work independently, manage complex initiatives, and influence stakeholders across multiple business functions
  • Excellent communication, analytical, and problem-solving skills, with the ability to explain technical concepts in business terms
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

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