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Robert Half Logo Robert Half · IT - Software Development

Erp/crm Consultant

United States, Cudahy B2B · Job Posted July 03, 2026
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Job Description

We are looking for an experienced ERP/CRM Consultant to join a manufacturing organization in Cudahy, Wisconsin on a contract basis with the potential to become permanent. This position focuses on improving business performance across a complex Microsoft Dynamics 365 environment by partnering closely with operational teams and translating business needs into practical system solutions. The role is well suited for someone who enjoys working with end users, navigating customized enterprise applications, and driving process improvements across finance, supply chain, warehouse, and production functions.

Job Responsibility

  • Act as the key connection point between business stakeholders and technical teams to align system capabilities with operational needs
  • Elicit, analyze, and document business requirements, then convert them into clear functional recommendations and solution designs
  • Lead workshops, stakeholder discussions, and process evaluation sessions to identify opportunities for efficiency and system improvement
  • Support the ongoing configuration, enhancement, and optimization of Microsoft Dynamics 365 Finance & Operations and related CRM capabilities
  • Diagnose application and process issues, determine root causes, and coordinate effective resolutions for business-critical problems
  • Prepare functional specifications, workflow documentation, test scripts, user guides, and training resources to support solution delivery and adoption
  • Organize and participate in functional testing and user acceptance activities to validate changes before deployment
  • Assist with production rollouts, go-live support, ticket management, and post-implementation issue resolution
  • Build and maintain Power BI reporting and analytics tools that help teams make informed operational and financial decisions
  • Collaborate with manufacturing, supply chain, warehouse, finance, and operations teams in Agile delivery processes using Azure DevOps and support related integrations, automation tools, and specialized business applications

Requirements

  • At least 5 years of experience in business analysis, ERP consulting, or a related functional systems role
  • Hands-on experience supporting Microsoft Dynamics 365 Finance & Operations within a complex business environment
  • Strong background in requirements gathering, process mapping, and creation of functional documentation
  • Experience with testing coordination, issue troubleshooting, system configuration support, and enhancement planning
  • Proficiency in developing dashboards and reports with Power BI and interpreting business data for decision-making
  • Familiarity with manufacturing operations, including areas such as inventory, warehouse management, supply chain, quality, or production processes
  • Working knowledge of Power Platform tools, Azure DevOps, third-party integrations, or automation solutions is preferred
  • Eligibility to work in the U.S. is required for this position

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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