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This contract-to-permanent position offers an opportunity to work in a dynamic environment within consulting firm. The ideal candidate will contribute to streamlining enterprise workflows and supporting specialized services through collaboration, analytical expertise, and technical proficiency.
Job Responsibility:
Manage incoming support requests, ensuring timely resolution by collaborating with end-users and developers
Partner with the Product Owner to break down large-scale projects into actionable user stories or research tasks
Develop detailed and clear user stories that align with both user needs and technical requirements
Conduct testing to confirm that user stories meet established acceptance criteria
Work closely with the Change Management team to encourage user adoption and facilitate smooth transitions
Utilize Microsoft Dynamics and Jira to support business processes and enterprise systems
Contribute to enhancing workflows within specialized services, finance, or complex enterprise environments
Provide insights and recommendations to improve ERP/CRM systems and their implementation
Collaborate across cross-functional teams to address challenges and implement solutions effectively
Requirements:
2-4 years of experience as a Product Analyst or Business Analyst, preferably in a product-focused setting
Proficiency in Microsoft Dynamics and Jira is strongly preferred
Strong analytical skills and attention to detail, with the ability to manage complex workflows
Excellent communication skills, particularly in writing detailed user stories
Familiarity with Agile methodologies and the product development lifecycle
Ability to work in a hybrid model, with one remote day per week
Nice to have:
Experience in financial services or roles requiring attention to detail is a plus
Comfortable working in an environment that requires adaptability and collaboration
What we offer:
medical, vision, dental, and life and disability insurance