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Erp/Crm Architect

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Robert Half

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Location:
United States , Madison

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for an ERP/CRM Architect to support and strengthen a client’s Infor M3 environment in Madison, Wisconsin. This role is focused on providing hands-on expertise across system configuration, issue resolution, and implementation support while partnering closely with business and technical stakeholders. The ideal candidate brings deep knowledge of ERP architecture and a practical approach to improving system reliability, usability, and performance in an onsite consulting setting.

Job Responsibility:

  • Provide architectural and functional support for the Infor M3 platform, ensuring the system aligns with business needs and operational goals
  • Troubleshoot application issues, investigate recurring problems, and deliver timely solutions to maintain day-to-day ERP performance
  • Assist with implementation activities, including solution design, configuration guidance, testing support, and post-deployment stabilization
  • Collaborate with stakeholders to evaluate enhancement requests, translate requirements into system recommendations, and prioritize practical improvements
  • Apply strong M3 knowledge to optimize workflows, strengthen system usage, and support effective integration with surrounding enterprise technologies
  • Document technical decisions, support processes, and architectural standards to improve consistency and long-term maintainability
  • Work onsite with client teams four days per week to provide direct support, gather feedback, and guide ERP-related initiatives
  • Contribute to environment stability by partnering with infrastructure and operations teams on areas such as virtualization, storage, and broader enterprise architecture considerations

Requirements:

  • 7+ years of experience in ERP architecture, enterprise applications, or closely related consulting roles
  • At least 3 years of hands-on experience working with Infor M3 in a support, architecture, or implementation capacity
  • Proven background assisting with ERP implementations, including requirement analysis, configuration support, and issue resolution
  • Strong troubleshooting skills with the ability to diagnose system problems and recommend effective corrective actions
  • Working knowledge of enterprise architecture standards and supporting technologies such as server virtualization, enterprise storage, and DevOps practices
  • Familiarity with ERP environments that interact with infrastructure and access management components, including Group Policy Objects
  • Ability to work effectively in an onsite client-facing role and communicate clearly with both technical teams and business users
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Work Type:
On-site work
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