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We are seeking an experienced Ericsson IMS Trainer to deliver comprehensive training on IMS Operations and Maintenance, including Fault Management (FM), Alarm Management (AM), and troubleshooting. The trainer will provide both theoretical sessions and practical lab exercises to ensure participants gain hands-on expertise in managing Ericsson IMS networks.
Job Responsibility:
Conduct training on Ericsson IMS Operations and Maintenance
Explain and demonstrate Fault Management (FM) and Alarm Management (AM) processes
Teach troubleshooting methodologies for IMS network issues
Prepare, review, and validate training materials
Conduct hands-on lab exercises and practical case studies
Share best practices and real-world operational insights
Requirements:
Strong expertise in Ericsson IMS technology
Hands-on experience with FM, AM, and troubleshooting IMS network systems
Understanding of IMS architecture, telecom protocols, and network management systems
Excellent communication and training delivery skills
Prior experience as a telecom trainer or Subject Matter Expert (SME) preferred
10+ years in Telecom IMS Operations & Maintenance
Nice to have:
Prior experience as a telecom trainer or Subject Matter Expert (SME) preferred