ER Case Lead Job at NTT DATA (London)

New

Employee Relations Advisor

Provide expert Employee Relations advice and support to managers and employees a...

Location

United Kingdom , Ashford; London Bridge

Salary:

23.62 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in an Employee Relations Advisor or similar ER-focused role
Strong working knowledge of UK employment law and ER best practice
Experience managing complex ER casework independently from start to finish
Confident advising and influencing managers at all levels
Excellent written and verbal communication skills
Strong organisational skills with the ability to manage multiple cases simultaneously
Experience working in a fast-paced or multi-site environment
CIPD Level 5 (or working towards) desirable

Job Responsibility

Manage a range of ER cases including disciplinary, grievance, capability, absence management, and performance issues
Advise managers on employment law, company policies, and best practice
Lead on complex and sensitive ER cases, including investigations and hearings
Support and coach managers to build confidence in handling ER matters
Draft and review ER-related documentation such as investigation reports, outcome letters, and settlement paperwork
Support change management activity, including restructures and consultations where required
Ensure ER cases are managed consistently and in line with internal policies and legal requirements
Maintain accurate case records and provide ER data and insights as required
Build effective relationships with stakeholders across both Ashford and London Bridge locations

Fulltime

Employee Relations Lead

As the Employee Relations (ER) Lead, you will oversee the entire ER function at ...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Substantial experience of managing complex Employee Relations cases at senior level
Strong technical and current knowledge of employment law and best practice trends
Proven experience in building, developing, and leading a team
High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters
Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership
Experience in developing continuous process improvement and encouraging new ways of working
Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE
Gravitas to influence all seniority stakeholders with strong communication and influencing skills

Job Responsibility

Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives
Lead the ER team, providing direction, support, and development opportunities to ensure high performance
Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues
Ensure the ER team delivers timely and pragmatic advice and guidance to the business
Take full ownership of compliance with the firm’s ER allocated ISQM risks and processes
Oversee the team’s development and maintenance of ER policies and procedures
Act as the final escalation point for ER team complex queries and risk-based decisions
Build strong, credible relationships, acting as a trusted advisor on complex ER matters
Work closely with senior members of internal Ethics, Risk and Legal on improving firm’s culture and governance implementation
Regularly review key themes and trends and produce data and analytics

What we offer

Agile working
Programmes, resources, and frameworks that provide clarity and structure around career development
Informal success conversations to formal mentoring and coaching
State-of-the-art collaboration spaces in our offices
Multidisciplinary events and dedicated resources

Human Resources Advisor

Based at our beautiful Head Office in Datchet, Slough, SL3 9JT, Atlas is looking...

Location

United Kingdom , Slough

Salary:

36000.00 GBP / Year

Atlas Facilities Management Limited

Expiration Date

Until further notice

Requirements

Understanding of the ER function and a desire to learn
Excellent written and verbal communication skills
Effective organisational skills with the ability to manage competing priorities
High professional standards, a methodical approach, and attention to detail
Ability to work independently and as part of a team
Resilience and ability to work under pressure
A confident approach
Proven track record in a similar ER/HR role within a fast-paced, high case volume environment
Experience handling the full spectrum of ER cases including disputes, disciplinaries, grievances, appeals, absences, redundancies, early conciliation, and employment tribunals
Up-to-date working knowledge of UK employment legislation, including GDPR

Job Responsibility

Leading on the management of all Employee Relations cases
Managing a diverse caseload, inclusive of dispute resolutions, disciplinaries, grievances, absence management, retirements, redundancies and any employment litigation claims
Providing prompt and comprehensive advice to managers on employee relation matters and collaborating with our legal partners as required
Coaching and mentoring line managers on effective approaches to handling issues
Ensuring adherence to company procedures, policies, and requirements across the company
Gathering pertinent facts for each case to ensure accurate advice
Reviewing and advising on case evidence, notes, and procedural correspondence, together with supporting operational teams in meetings and hearings as necessary
Drafting HR-related correspondence on behalf of managers
Fostering and maintaining strong working relationships with key stakeholders
Ensuring the timely progression of all cases through effective tracking, providing weekly and periodic reporting on case statistics and case work updates

What we offer

Full learning & support from Atlas
Wagestream – financial wellbeing and benefits platform
Cycle to work scheme
Workplace pension scheme
Staff recognition scheme (Stars of Atlas)
Staff engagement portal
The ability to progress your career within Atlas
Learning and development led by you

Fulltime

Senior People Partner NZ

The Senior People Partner NZ plays a critical role in delivering end-to-end HR s...

Location

New Zealand , Albany

Salary:

Not provided

JD Sports Australia & New Zealand

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in a People/HR generalist or business partner role in retail or medium-to-large organisations within like industries
Proven experience in high volume recruitment, including managing high-volume or peak-trade hiring and new store openings (preferred, but not essential)
Strong track record in employee relations, including managing grievances, performance management, disciplinary processes, and investigations
Demonstrated ability to advise and coach managers and employees across a variety of People matters
Experience delivering training programs, both face-to-face and online
Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment
Strong interpersonal and communication skills, with the ability to build trust and influence stakeholders at all levels

Job Responsibility

Partner with relevant stakeholders to provide proactive support and coaching to managers on maximising team performance
Conduct regular store visits to provide coaching, training, and on-the-ground support
Facilitate induction and learning programs for the NZ market, ensuring store teams receive consistent and effective training
Monitor and respond to People Advice inbox queries within 24 hours
Ensure compliance with company standards, policies, and procedures and carry out duties in accordance with employment terms
Lead the development and maintenance of JD Sports ANZ People compliance frameworks across payroll, onboarding, data privacy, and right-to-work checks
Oversee and manage HR systems (specifically, Dayforce) to ensure optimal functionality, accuracy, and compliance for NZ market
Manage the vacancy approval process in line with company process
Advertise roles, screen applications, conduct phone screens and prepare high-quality shortlists
Coordinate interviews and attend or facilitate interviews where required

What we offer

Birthday Leave
Competitive Pay
Staff Discount 35% Off
Tailored Learning Journeys
Career Progression Pathways
Annual Engagement Survey
Wellness Initiatives
Monthly Safety Connects
New HRIS System
Employee Assistance Program + Health App

Fulltime

Employee Relations Advisor

You’ll be right at the centre of our employee experience, providing hands-on sup...

Location

United Kingdom , Avonmouth, Bristol

Salary:

Not provided

Harding+

Expiration Date

Until further notice

Requirements

Proven experience in an employee relations role, managing a wide range of ER cases
Excellent working knowledge of UK employment law (knowledge of USA and Maritime employment practices beneficial)
Experience in policy development and implementation
Strong case management skills with the ability to handle sensitive issues confidentially
Experienced in managing Mental Health and wellbeing programmes
Excellent written and verbal communication skills
Strong organisational skills with the ability to manage multiple priorities
Confident in building relationships and influencing at all levels
High attention to detail and accuracy in record-keeping
Must have an existing right of eligibility to work in the UK

Job Responsibility

Lead the review and development of our HR policies and procedures, making sure they’re legally compliant and in line with best practice
Coaching managers through conduct, capability, grievance, and sickness absence cases
Managing ER cases end-to-end with consistency, and professionalism
Oversee medical cases, working closely with occupational health, insurance providers, and managers
Driving our Mental Health First Aid and wellbeing programmes
Keep accurate, confidential records, spot trends, and share insights to help us continuously improve and reduce ER risk
Developing manager capability through training, ensuring our ER approach is consistent
Contributing to projects that make our employee experience even better

What we offer

Bonus scheme
Pension
4 x life assurance
Healthcare cash plan
26 days annual leave (plus the opportunity to buy an additional 5 days)

Fulltime

HR Advisor

HR Advisor role focused on being the heart of the people experience, making a re...

Location

United Kingdom , Bathgate

Salary:

35000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Solid HR advisory experience, especially in ER case management
A natural organiser who can juggle priorities without breaking a sweat
Excellent communication skills and a discreet, professional approach
Confident with Microsoft Word, PowerPoint, and Excel
A proactive problem-solver who loves working with people

Job Responsibility

Own the HR inbox - first point of contact for queries, ensuring quick, clear, and supportive responses
Lead on-boarding with impact - manage all new starter processes, from contracts to welcome packs
Take charge of ER cases - guide managers through absence reviews, disciplinaries, and grievances
Keep employee records accurate and confidential
Support recruitment and help create a great candidate experience
Drive engagement and well-being initiatives that make work better for everyone

What we offer

Weekly pay for financial ease
28 days of paid annual leave (accrued weekly)
High street discount vouchers
Eye care vouchers and support for VDU-related glasses
Expert career guidance and access to permanent opportunities
Pension scheme with employer contributions
Statutory Sick Pay when needed
Free, confidential assistance programme
Career development opportunities across sister companies

Fulltime

Employee Relations Advisor

We're looking for an Employee Relations Advisor to join our well-established and...

Location

United Kingdom , Halesowen

Salary:

35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

CIPD Level 3 qualification
Understanding of TUPE
Experience handling casework
Knowledge of UK employment laws and HR best practices
Excellent communication and interpersonal skills
Strong organisational skills with the ability to multitask and work on own initiative
UK driver's licence (travel required)
Ideally available to start at short notice

Job Responsibility

Lead on ER cases and provide specialist employee relations, employment law and change management advice
Support the branch network with advice and guidance on ER matters
Proactively oversee employee relations activities and provide support to managers on people issues including performance management, complex cases, absence management, hearings and appeals
Manage case documentation/bundle preparation
Develop and update HR policies
Identify shortcomings in existing processes, systems and procedures and collaborate to drive continuous improvement
Provide support to business projects on consultation and TUPE
Create, educate and roll out HR training programme(s) to managers
Ongoing development of best practice Employee Relations
Utilise data to proactively identify ER trends

What we offer

Non contractual bonus scheme
25 days annual leave plus 8 bank holidays
In-house training
Company pension
Fun and inclusive working environment
Gift voucher incentives and opportunities to win quarterly recognition awards
Wellness initiatives including Bike2Work and healthcare scheme
Free Life Assurance cover (x2 salary)
Uniform and PPE provided if required
Excellent opportunities and career prospects

Fulltime

People Relations Partner

Crimson Education is a global EdTech company. We’re hiring our first People Rela...

Location

New Zealand , Auckland

Salary:

Not provided

Crimson Education

Expiration Date

Until further notice

Requirements

4+ years’ experience in employee relations, with a deep understanding of current ER best practices
Knowledge of employment law, regulations, policies, and principles — ideally in the UK, New Zealand, or Australia, with exposure to the USA and Asian markets a plus
Exceptional judgment, able to assess risk, apply nuance, and provide commercially sound recommendations
Skilled at influencing and collaborating at all levels, making decisions while keeping leaders and stakeholders informed
Comfortable with ambiguity — adaptable, pragmatic, and confident in making decisions in imperfect situations
Tech and AI-enabled mindset — curious and able to leverage AI tools to improve support, efficiency, and insights
Comfortable operating in fast-paced, global, or remote team environments
Excellent written and verbal communication skills, able to address sensitive topics while balancing compliance requirements
Able to handle highly sensitive and confidential matters with discretion and empathy

Job Responsibility

Lead complex ER cases across multiple jurisdictions, including performance, behaviour, and change management
Partner with legal and senior leaders on high-risk or nuanced cases to ensure fair, timely, and compliant outcomes
Coach and support managers and employees through sensitive topics
Build scalable, equitable ER frameworks, policies, and playbooks
Identify trends and opportunities to strengthen culture, trust, and performance, and turn insights into proactive initiatives with the People team and senior leaders
Leverage AI and data tools to streamline case management, reporting, and documentation while keeping a human-centred and compliance-first approach

What we offer

Rapidly growing start-up, with a flexible working environment where you will be empowered to structure how you work
Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
$1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
Therapist on-staff
Insightful fireside chats and workshops to help support our high-performing and ambitious team
Radical Candor is a feedback approach we live by
We’re a global player with 30 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

ER Case Lead

NTT DATA

Location:
United Kingdom , London

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ER Case Lead

Employee Relations Advisor

Employee Relations Lead

Human Resources Advisor

Senior People Partner NZ

Employee Relations Advisor

HR Advisor

Employee Relations Advisor

People Relations Partner

ER Case Lead

NTT DATA

Location:United Kingdom , London

Category:Human Resources

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for ER Case Lead

Employee Relations Advisor

Employee Relations Lead

Human Resources Advisor

Senior People Partner NZ

Employee Relations Advisor

HR Advisor

Employee Relations Advisor

People Relations Partner

Location:
United Kingdom , London

Category:
Human Resources

Contract Type:
Not provided

Job Posted:
January 26, 2026