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The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required. Provides advice and counsel related to technology or operations of the business. Work impacts an entire area, which eventually affects overall performance. Responsibilities include partnering with technology teams, formulating system enhancements, identifying risks, and acting as a mentor for analysts.
Job Responsibility:
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems
and recommend and implements solutions
Provide expertise in area and advanced understanding of apps support principles
Formulate and define systems scope and objectives for complex application enhancements and problem resolution
Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
Identify risks, vulnerabilities and security issues
communicate impact
propose risk mitigation options
Act as advisor or coach to new or lower level analysts
allocate work
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Appropriately assess risk and demonstrate compliance with applicable laws, rules and regulations
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