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Equities Trade Floor Support

Hong Kong, Hong Kong · Job Posted June 09, 2026
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Job Responsibility

  • Incident management and Problem management
  • Review and support implementation of application and infrastructure changes
  • Complex issue triage, investigation and coordination to closure
  • Providing support for all regulatory and audit requirements
  • Providing support for trading desk in relation to use of trading applications
  • Contribute to Proactive Service Improvement Initiatives
  • On call support
  • Stakeholder Management and Leadership
  • Maintain open and timely communication with relevant business, supplier and IT personnel
  • Be the first point of contact for traders, sales people and client service groups for issues or queries
  • Liaise with development teams on day to day issues, change request, functional improvement & future application
  • Taking ownership of the day-to-day operation of the EQ trading production environment
  • Ensuring the stability and availability of mission critical, time-sensitive, trading systems
  • Driving Stability and Efficiency initiatives across the production environment
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Requirements

  • Application support experience for minimum 7 years in a high transaction volume business
  • Experience in Production operations of Order management and Algo trading platforms
  • In depth knowledge of Unix OS, Database and Networks
  • Working experience in Fix Protocol, Exchange and Client connectivity systems.

Nice to have

Software development and scripting experience.

What we offer

  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution

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