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Review and support implementation of application and infrastructure changes
Complex issue triage, investigation and coordination to closure
Providing support for all regulatory and audit requirements
Providing support for trading desk in relation to use of trading applications
Contribute to Proactive Service Improvement Initiatives
On call support
Stakeholder Management and Leadership
Maintain open and timely communication with relevant business, supplier and IT personnel
Be the first point of contact for traders, sales people and client service groups for issues or queries
Liaise with development teams on day to day issues, change request, functional improvement & future application
Taking ownership of the day-to-day operation of the EQ trading production environment
Ensuring the stability and availability of mission critical, time-sensitive, trading systems
Driving Stability and Efficiency initiatives across the production environment
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Requirements
Application support experience for minimum 7 years in a high transaction volume business
Experience in Production operations of Order management and Algo trading platforms
In depth knowledge of Unix OS, Database and Networks
Working experience in Fix Protocol, Exchange and Client connectivity systems.