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Equities Middle Office - Application Support Analyst

United Kingdom, Belfast · Job Posted June 09, 2026
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Job Description

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. Citi technology are seeking a highly motivated middle office IT professional to join our Production support team in Belfast. The Equities Middle office application support team provides technical and business support across our suite of booking, reconciliation settlement facing applications which help our front office facilitate business with Citi's external client base. Our team is tasked with the responsibility of ensuring high availability of these applications for our business and clients.

Requirements

  • Previous experience within an Application Support based role
  • Experience supporting applications hosted within Unix environment
  • Database SQL knowledge
  • Good all-round technical skills
  • Experience with some programming languages and willingness/ability to learn
  • Adaptable and enjoy working within a fast-paced environment
  • Ability to multi task with sharp problem solving skills
  • Effective communicator, able to build relationships and rapport easily
  • Effective written and verbal communication with an ability to explain technical issues in simple terms that non-IT staff can understand, adjusting appropriately for relevant stakeholder
  • Passion for learning and continuous development/improvement
  • Statistical and analytical mind set with proactive ingenuity and creativity
  • Attention to detail
  • Team player
  • Experience in providing effective Change, Incident and Problem Management
  • Previous experience with ITRS Geneos Monitoring and Service Now
  • Experience working within Financial organisation
  • Experience providing production support for franchise critical applications
  • ITIL Knowledge/Certifications
  • Knowledge of Fix Protocol
  • Bachelor’s/University degree or equivalent experience

Nice to have

  • Previous experience with ITRS Geneos Monitoring and Service Now
  • Experience working within Financial organisation
  • Experience providing production support for franchise critical applications
  • ITIL Knowledge/Certifications
  • Knowledge of Fix Protocol

What we offer

  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

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